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Business ProfileforYum! Brands, Inc.
Additional business information
CONSUMER ALERT: ONLINE SURVEY GIFT CARD SCAM.... KFC AND YUM! BRANDS ARE NOT INVOLVED IN ANY WAY WITH THIS ACTIVITY
BBB Louisville has been advised of the following misuse of the KFC name and brand: Consumers have reported that someone claiming to be from Kentucky Fried Chicken (KFC) contacted them with an e-mail stating that if they completed a survey KFC- would send them a $100 dollar gift card. This involved a lengthy survey of about 30 questions with the first 4 questions being KFC related items. The next 20 to 30 questions were about different items and companies. Each group of 4 to 5 questions required entry of an e-mail address and a home address and phone #'s. KFC logo and copyright symbols were displayed on the screen. Following the surveys the consumers have been contacted by telemarketers from the various different companies for whom they filled out the surveys.
KFC AND YUM! BRANDS ARE NOT INVOLVED IN ANY WAY WITH THIS ACTIVITY
If you are contacted by email regarding this survey please notify the FBI at www.ic3.gov The BBB of Louisville will accept your complaint for tracking purposes but will not process it with KFC or YUM! Brands as they have no involvement with this activity. Please read the following statement from YUM! to BBB Louisville:
"This is not a KFC sponsored survey nor have we given them the rights to use our logos in the survey that was e-mailed out.... Our legal team is aware of this……. I believe they have sent this address an e-mail that has asked them to stop send surveys with KFC logo. The e-mail is not from KFC, one customer stated the e-mail that is comes from is [email protected], which is not one of our vendors or internal surveys”.
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 1441 Gardiner Lane, Louisville, KY 40213-1914
- BBB File Opened:
- 6/11/1998
- Years in Business:
- 26
- Business Started:
- 7/1/1997
- Business Incorporated:
- 9/15/1997
- Accredited Since:
- 7/23/2009
- Type of Entity:
- Corporation
- Alternate Business Name
- Yum Brands Fulfillment Services
- Related Businesses
- Business Management
- Mr. David Russell, Senior Vice President
- Ms. Virginia Ferguson, Director of Communications
- Ms. Erin Whaley, Executive Assistant to Jerilan Greene
- Contact Information
Customer Contact
- Mrs. Lori Hitch, Manager of Corporate Communications
- Additional Contact Information
Fax Numbers
- (502) 874-8662Other Fax
Phone Numbers
- (502) 874-8300Other Phone
- (502) 874-8200Other Phone
Website Addresses
- (502) 874-8662
Customer Complaints
0 Customer Complaints
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Most Recent Customer Review
Mel E
03/19/2024
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