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          EZ Lite Cruiser has 1 locations, listed below.

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            Business ProfileEZ Lite Cruiser

            Wheelchair
            BBB accredited business

            Contact Information

            9225 Alabama Ave #C

            Chatsworth, CA 91311-5840

            Get Directions
            Visit Website
            (888) 544-6054

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            Customer Reviews

            3.75/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/16/2015

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            Location of This Business
            9225 Alabama Ave #C, Chatsworth, CA 91311-5840
            BBB File Opened:
            9/15/2015
            Years in Business:
            10
            Business Started:
            12/1/2013
            Business Incorporated:
            6/24/2014
            Accredited Since:
            9/16/2015
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • MS Marketing Inc
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Business Management
            • Mr. Maciej Szkodzinski, President/Owner
            Contact Information

            Principal

            • Mr. Maciej Szkodzinski, President/Owner

            Customer Contact

            • Mr. Maciej Szkodzinski, President/Owner
            Additional Contact Information

            Fax Numbers

            • (888) 544-6054
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            My father, ***********************, ordered the Ez Lite chair on October 9th. It arrived and the chair was too small for him. We contacted the company and requested to return the item. We followed all instructions and returned the chair within 30 days obeying all of their return policies. The company has confirmed receiving the return in November but has yet to issue a refund. we have called repeatedly asking for a refund and keep getting the runaround. A person named **** said he was the only person at the company and that the person responsible for the refunds was out due to a family emergency. My father has waited over 2 months for the refund he is due.
            Read More
            Read 5 More Complaints

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jessie B

            04/05/2024

            Amazing! The chair itself is so well thought out and has the features I need that I couldnt find in other companies. But what is most amazing is their customer service. In addition to a phone number, they have texting available after hours, and it is the actual people who own and make the chairs! Im fortunate to live close to their business and whenever Ive needed anything for my chair Im welcomed in and they work on it right then and there. Never charged for labor or time. They are so generous with their time and help. They always take time to show, explain, and demonstrate every aspect of the chair, and make sure you are able to use it yourself. I went in today for kickstands missing a s**** that fell out, battery questions, and general maintenance. Fixed the kickstand, bearings, and cleaned my chair in 20 min. Then discussed battery options and theyre letting me test one for the weekend so see what I need. Well designed product and wonderful considerate people.

            EZ Lite Cruiser Response

            04/06/2024

            Thank you for the kind words ****** and glad to know youre enjoying using the chair. Were always happy to help and service your device. Thank you for visiting us, and let us know if you need anything else at all.
            Read 7 More Customer Reviews

            Local BBB

            BBB of Los Angeles & Silicon Valley

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