This Business is not BBB Accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers Kangen alkaline water filtration systems.
Enagic USA, Inc. is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
This company is not an Accredited Business of the Better Business Bureau. This company has failed to discontinue use of our Federally Registered Trademark when demands have been made to do so. Misrepresentation of BBB accreditation constitutes false and deceptive advertising as well as trademark infringement.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Enagic USA, Inc.'s rating include:
- Failure to respond to 4 complaints filed against business.
- Unauthorized use of BBB name or trademarks
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||8|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Enagic USA, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: January 2003, CA
Business ManagementPrincipal: Ms. Linda Choi (General Counsel)
Number of Employees
Water Filtration & Purification Equipment