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Find a Location

JewelryPot Inc. has 1 locations, listed below.

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    Business ProfileforJewelryPot Inc.

    Jewelry Stores

    Current Alerts For This Business

    Advertising Review:
    The business' website includes the BBB's torch logo, which implies accreditation with the BBB. This business location is not accredited by this BBB and our policies prohibit such a reference.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    550 S Hill St # 1302, Los Angeles, CA 90013-2292
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Management
    • Mr. Sahil Jin, Owner
    Contact Information

    Principal

    • Mr. Sahil Jin, Owner

    Customer Contact

    • Mr. Sahil Jin, Owner

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a "real" gold chain on Oct 13 from this company on Amazon. I received it on time, and although it seemed a little cheap for it to be $170, it was a hassle to return it to the company and it was birthday gift and it was needed right away. I gave it as a gift and the recipient put the chain on Oct 28th. By Nov 27th the chain was already broken. I contacted the company and they said it was a result of normal wear and tear. I sent a picture and explained the person hadn't even worn it for 30 days. How could that be normal wear and tear? They said people have to be gentle with their gold. I would think for that price it would last longer than a month, and real 10k gold isn't soft enough ro break that easily. They refused to fix or refund.

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sophie W

    1 star

    03/30/2024

    Please stay away from this fraudulent company !!!!!!! I purchased a herringbone necklace from them 5mm 10k gold . When I received the necklace it was damaged I contacted Nuragold to let them know and I sent it back to them then I wrote to them off **** I asked if I can do a upgrade and what price difference would I have to pay . They ended up sending me an invoice via my email with the amount of the price difference to pay . I paid the difference and when I received the upgrade it arrived damaged as well ! Immediately I thought Scam!!!! I sent it back to them then contacted **** for a refund Nuragold instantly refunded me because it was purchased on **** and they have the money back guarantee ! But they still have not refunded me the money back I paid for the upgrade with the invoice they sent to my email and keep telling me that they are going to process the payment . Please Beware Of This Company!!!!!!!They are complete SCAMMERS !!!!!!!!

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