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Find a Location

Live Nation has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Live Nation

      9348 Civic Center Dr Beverly Hills, CA 90210-3642

    • Live Nation

      44 N Main St Chagrin Falls, OH 44022-3023

    • Live Nation

      7800 Cellar Door Dr Bristow, VA 20136

    • Live Nation

      36 Bay State Rd Ste 2 Cambridge, MA 02138-1266

    • The Xfinity Center for the Performing Arts

      885 S Main St Mansfield, MA 02048-3148

    Business ProfileforLive Nation

    Event Ticket Sales
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.06/5stars

    Average of 116 Customer Reviews

    Customer Complaints

    1,347 complaints closed in last 3 years

    273 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Live Nation has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Live Nation

        9348 Civic Center Dr Beverly Hills, CA 90210-3642

      • Live Nation

        44 N Main St Chagrin Falls, OH 44022-3023

      • Live Nation

        7800 Cellar Door Dr Bristow, VA 20136

      • Live Nation

        36 Bay State Rd Ste 2 Cambridge, MA 02138-1266

      • The Xfinity Center for the Performing Arts

        885 S Main St Mansfield, MA 02048-3148

      Headquarters
      9348 Civic Center Dr, Beverly Hills, CA 90210-3642
      Years in Business:
      25
      Business Started:
      1/4/1999
      Business Incorporated:
      1/4/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Live Nation Touring, Inc.
      • Fan Fire
      • Live Nation Entertainment Inc
      • ticketstoday.com
      • Front Gate Ticketing Solutions
      • The Jiffy Lube Live Amphitheater
      • WU Wear Official
      Business Management
      • Mr. Michael Rapino, CEO
      Contact Information

      Principal

      • Mr. Michael Rapino, CEO

      Customer Contact

      • Mr. Michael Rapino, CEO
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying tickets to the big game or concert? Don't get scammed

      Customer Complaints

      1,347 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/19/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Business said that they would send me my tickets and I already had made plans to give the ticket to my friend. They sent the tickets to the wrong address and I do not want to go to will call to get them. I would rather like a return instead of dealing with will call and waiting until then to get my tickets. They also failed to state on their page that they were sending through *** and *** does not take PO Box addresses (the one I used) and they did not tell me otherwise or advise me against it. They also didnt ask me if I wanted to change my address as well.
      Read More

      Customer Reviews

      116 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tory G

      1 star

      04/30/2024

      I want to address a concerning issue regarding my tickets for the Born and Raised music festival in *****, **. For the past three years, I've consistently purchased tickets with the same seat allocation. I even put down a deposit for my fourth year, ensuring I'd retain those same seats. However, it seems my tickets were sold to someone else, despite having a special code for those specific seats. This has led to two seat changes, both to inferior locations.I urgently need this situation rectified. It's extremely frustrating to be told that the issue can't be corrected. Frankly, I'm outraged by this situation, and if it isn't resolved promptly, I'll have no choice but to seek legal counsel. Please reach out to me as soon as possible to discuss how we can resolve this matter. Thank you, *******************

      Local BBB

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