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          Find a Location

          Raul's Auto Repair has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Raul's Auto Repair

              767 East Arrow Highway, # 1C Azusa, CA 91702-5801

            • Raul's Auto Repair

              520 E Rue Royale St Covina, CA 91723-1724

            Business ProfileforRaul's Auto Repair

            Auto Repair
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Raul's Auto Repair has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Raul's Auto Repair

                767 East Arrow Highway, # 1C Azusa, CA 91702-5801

              • Raul's Auto Repair

                520 E Rue Royale St Covina, CA 91723-1724

              Years in Business:
              24
              Business Started:
              1/1/2000
              Alternate Business Name
              • Raul's Auto, Inc.
              Business Management
              • Mr. Raul Salgado
              Contact Information

              Principal

              • Mr. Raul Salgado

              Customer Contact

              • Mr. Raul Salgado
              Additional Contact Information

              Phone Numbers

              Industry Tip

              BBB Tip: How to prepare your car for winter

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/18/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I took my truck over to Rauls Auto Repair in mid March. After a few days they reached out and notified me that they found that the throttle body in the truck was bad and would need to have it rebuilt. They informed me that the total price for the repair would come out to ***** and it would be ready in 4-5 days. To which I responded by asking if the truck would be "smog ready", and they promptly replied saying yes and that they could take care of that as well. A couple of weeks came and went after that point and each time I would stop by the shop to see how the truck was coming along, the owner was always to busy to speak with me. "I'm very busy right now" he would say. And on one occasion he even told me " come back tomorrow I'm in the middle of something and I don't want to be rude". I myself am very busy with work and have very limited free time so you can understand my frustration with these responses. When I would call and ask to speak with him, he would never return my call. Now we're in late June and the problem was obviously not the throttle body as they had thought as the truck is still not running. Today June XX XXXX, I went to pick up my truck as I desperately need it for work ( I also mentioned this to them on multiple occasions), however the **** the owner demanded I pay half of the agreed upon price. I told him I would not pay half, as the truck was not running and his diagnosis was clearly wrong. Instead I offered to pay **** to cover their charge for inspecting the vehicle. He refused to release my truck which is why I am filing this complaint. We agreed to $**** for the truck to be repaired in 4-5 days in late March. We are now in late June and my truck is still not repaired. On top of all that, he has been very rude. I took my truck to his shop expecting good service and communication, what I received was the complete opposite.

              Customer Reviews

              0 Customer Reviews

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