At-a-glance
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Overview
Products & Services
Business Details
- Location of This Business
- 8705 Unicorn Dr STE 114, Knoxville, TN 37923-5123
- BBB File Opened:
- 1/1/2004
- Years in Business:
- 20
- Business Started:
- 1/1/2004
- Business Started Locally:
- 6/1/2013
- Accredited Since:
- 11/9/2013
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 000856005 for this business, issued by Secretary Of State (corporate Division)
These agencies may include:
Secretary Of State (corporate Division)
312 8th Ave N.6th Floor
Nashville TN 37243
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Todd Thomas, Owner
- Contact Information
Principal
- Mr. Todd Thomas, Owner
Customer Contact
- Mr. Todd Thomas, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Bruce B
08/30/2022
We signed contract on Oct 29, 2021, we were told the job would be completed in 14 weeks, but job was not completed until June 2, 2022 (28 weeks). On the average 2 days a week were lost due to no one showing up on site.
Construction dumpster supplied at our cost was pulled before job was completed, resulting in construction debris piling up which we had to haul off ourselves, The dumpster left severe rust stains which we had to pay to have removed.
After waiting 4 weeks for countertops, they were the wrong color, at this point we have been without a kitchen for 6 months, we bit the bullet and accepted the wrong color.
They removed old dishwasher and wanted to charge additional charge to install new one.
The workers never returned to repair crown molding and large scratch on refrigerator cabinet and **** never showed for Final walkthrough inspection.
We identified the need to relocate electrical outlet that was mistakenly left behind back of stove.
During phone conversation, Todd hung up on my wife and refused to appologize.
Todd is not easy to work with and kitchen project was over priced. We would never recommend his company to anyone.
Cabry Design Response
08/31/2022
We take these matters very seriously and if you would like to meet to discus your concerns I would be more then happy to meet with you to go over these as many of these are not true and taken out of context.
Please contact Todd T.
Customer Response
09/06/2022
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