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Find a Location

Weed A Way Ltd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWeed A Way Ltd

    Lawn Maintenance
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 31/1/2012

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    7595 Danbro Cres, Mississauga, ON L5N 6P9
    BBB File Opened:
    13/8/2001
    Years in Business:
    45
    Business Started:
    28/2/1979
    Business Incorporated:
    28/2/1979
    Accredited Since:
    31/1/2012
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Business Management
    • Mr. Kevin Mahoney, Owner
    Contact Information

    Principal

    • Mr. Kevin Mahoney, Owner

    Customer Contact

    • Mr. Kevin Mahoney, Owner
    • Ms. Carol Mahoney, Owner
    Additional Contact Information

    Fax Numbers

    • (905) 858-3350
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bala V

    1 star

    02/12/2022

    **** ******* **** * * *** ** * **** ******** * **** **** ***** ******* ** **** **** **** *. I have signed up for my lawn care service in 2021 and the service was not good. I did not cancel them for 2021 and decided not to continue with them for 2022. I was told now they have an auto renewal policy and random people are walking into my property without our acknowledgement. It was shocking to learn that they have been in my property 4 times without my approval. And i see them escalating the charges to collection team which is very unfair. I ** ***** ** ****** * **** ********* ******* **** * * ** ***** ***********

    Weed A Way Ltd Response

    21/03/2023

    Hello ****,

    We're sorry to hear that you had a negative experience with our company. We take all complaints seriously and we would like to investigate this matter further.

    Firstly, we apologize for any inconvenience caused regarding the auto-renewal policy. Our policy is clearly outlined on all literature which are provided to all customers upon signing up for our services and is included on every single invoice when a service is completed and left at the door. However, we understand that this may not have been clear to you and we apologize for any miscommunication on our part.

    Regarding the unauthorized visits to your property, prior to any visit, we provide a day’s notice via an automated call to ensure that all homeowners are aware that a service will be conducted the following day. From our records, these calls were sent prior to every visit at your property and that numerous emails were provided from the end of 2021 until your account was closed in 2022. Providing ample time to have a discussion and ensure that if you did not want to resume services, we would more than able to accommodate your request at any time throughout the season. 

    In regards to the charges being escalated to the collection team, we want to assure you that we do not take this action lightly. However, when a customer's account becomes past due, we are left with no choice but to take action to recover the funds owed to us. We do offer payment plans and other solutions to help customers who are experiencing financial difficulties.

    We take all feedback seriously and we appreciate you taking the time to bring this to our attention. We would like the opportunity to make things right with you. Please contact our customer service team at ###-###-#### or **************@********.com so we can discuss a resolution.

    Thank you for bringing this to our attention.
    Sincerely,
    Kunal
    Customer Service Manager, Weed-a-Way

    Local BBB

    BBB Serving Central Ontario

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