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          Find a Location

          Freedom Mobile has 200 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Freedom Mobile

              16 York St Toronto, ON M5J 0E6

            • Freedom Mobile

              2514 Finch Ave. W. North York, ON M9M 2G3

            • Freedom Mobile

              2049 Weston Rd. York, ON M9N 1X7

            • Freedom Mobile

              350 Finch Ave. W. North York, ON M9M 2C7

            • Freedom Mobile

              1632 Jane Street York, ON M9N 2R9

            Business ProfileFreedom Mobile

            Telecommunications
            Multi Location Business

            Contact Information

            16 York St

            Toronto, ON M5J 0E6

            Get Directions
            Visit Website
            Email this Business
            (877) 946-3184

            Customer Reviews

            1.07/5

            Average of 108 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            299 complaints closed in last 3 years

            93 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Freedom Mobile has 200 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Freedom Mobile

                16 York St Toronto, ON M5J 0E6

              • Freedom Mobile

                2514 Finch Ave. W. North York, ON M9M 2G3

              • Freedom Mobile

                2049 Weston Rd. York, ON M9N 1X7

              • Freedom Mobile

                350 Finch Ave. W. North York, ON M9M 2C7

              • Freedom Mobile

                1632 Jane Street York, ON M9N 2R9

              Location of This Business
              16 York St, Toronto, ON M5J 0E6
              Email this Business
              BBB File Opened:
              27/4/2010
              Years in Business:
              16
              Business Started:
              30/1/2008
              Business Started Locally:
              1/8/2009
              Type of Entity:
              Corporation
              Contact Information

              Customer Contact

              • Mr. Pierre Methe, Director, Customer C
              Additional Contact Information

              Fax Numbers

              • (866) 230-5886
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              299 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              17/12/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              My line has been cancelled on Dec 12th 2023.The line is ************.I have every difficult time to login to their system to pay the bill.The automatically payment has some reason get cancelled.I tried to contact customer to restore the line to original condition but they refused to do that.
              Read More
              Read 298 More Complaints

              Customer Reviews

              108 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Yoshito T

              24/03/2024

              I was nearly reaching the two year contract but I had to pay out more than $400 for the phone cost if I keep using the phone with them. So I decided to change the carrier to ***** since I had my old phone. ***** mailed me the new SIM card. According to the ***** instructions, I needed the current phone with freedom SIM card active to transfer my phone number to next phone. So I did it at home just couple days before the two year ends. I reset my phone and went to freedom store to return the phone. But she said ** supposed to return the phone before transfer the service and I have to pay for the remaining cost for the phone.. But I needed the phone with active to transfer the service and it takes 2.5hours.. Im just does not make sense to bring back phone first before transfer the service over the next phone.. I did call to customer service but she did not help me and I had to pay for the phone..
              Read 107 More Customer Reviews

              Local BBB

              BBB Serving Central Ontario

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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