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Find a Location

TicketSmarter Inc. has 1 locations, listed below.

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    Business ProfileforTicketSmarter Inc.

    Event Ticket Sales

    At-a-glance

    Customer Reviews

    1.15/5stars

    Average of 118 Customer Reviews

    Customer Complaints

    109 complaints closed in last 3 years

    32 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Following statement is from Goody Tickets regarding products and services:

    Tickets sold through website are often obtained through secondary market TICKET SELLERS and are being resold, in many cases, above the price or "face value" listed on the ticket. Goody Tickets acts as an intermediary between buyers and ticket sellers to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERS. As tickets sold through SITE are often obtained through the secondary market and prices are determined by the individual TICKET SELLER, the prices for tickets may be above or below face value. In most cases price is set by supply and demand for the ticket to the event. 

    Business Details

    Location of This Business
    7007 College Blvd Ste 100, Overland Park, KS 66211-2446
    BBB File Opened:
    7/23/2012
    Years in Business:
    2
    Business Started:
    9/1/2021
    Business Incorporated:
    9/1/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • TicketSmarter.com
    Business Management
    • Mr. Jeff Goodman, CEO
    Contact Information

    Principal

    • Mr. Jeff Goodman, CEO

    Industry Tip

    BBB Tip: Buying tickets to the big game or concert? Don't get scammed

    Customer Complaints

    109 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/01/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    When purchasing tickets is does not say you have to print the tickets out in order to use them. No where on the ordering screen only after you purchase the tickets does it say you have to print them out. I tried calling the company and they told me to bad or find a library to go print them. I ordered these tickets from the parking of the stadium with no way of printing them. There should be some bright yellow banner or something saying how you have to use these tickets.
    Read More

    Customer Reviews

    118 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fred F

    1 star

    04/14/2024

    Charged 498.29 on 4/1/24 but never received confirmation number or tickets. My payment is due, so where are the tickets?

    TicketSmarter Inc. Response

    04/15/2024

    Hi Fred, Thank you for reaching out. We received a message via social media about this matter and have forwarded your information to our customer support team to have them take a closer look into this. As soon as there is more information available, someone will reach out to you with an update. Sincerely, TicketSmarter

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

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