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BBB Accredited Business sinceFind a Location
Phone: (816) 531-7668 2345 Grand Blvd Ste 900, Kansas City, MO 64108
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers travel insurance policies written and delivered via the internet.
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A BBB Accredited Business since
BBB has determined that Arch Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Arch Insurance Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMark D Lyons, President, CEO and Director Martin J Nilsen, Senior Vice President Kathleen Campbell, Senior Compliance Analyst Linda Fallon, Senior VP
INSURANCE - TRAVEL INSURANCE