Business ProfileforAmerico Life Inc.

This complaint is in conjunction with my wife's (****** ********) regarding the same matter. I am completing a complaint since my release of information may also be needed and the origin of the policy complaint is in my name. Last year, without our knowledge, my wife and I were signed up for a health policy that what was sold to us. Additionally, Agent ****** ******* instead signed us up for life insurance. We never heard the words "life insurance" nor did we provide the beneficiaries or consent needed for such a policy. Furthermore, we never signed anything electronically or otherwise for this policy. Upon realization that my wife was signed up for life insurance, she promptly cancelled it in August of 2023. We made it explicitly clear we did not agree to this to the agent and fired him. My wife revoked auto draft consent (which was for health insurance NOT life insurance), connected to my account. Yet I was charged for a policy I did not realize existed until a few weeks ago when I received a letter from Americo in the mail the only mail I have ever received regarding this matter). I have asked Americo for my policy documents (which I cannot view online due to them being under my wife's email and she cancelled her policy), but are still waiting. I want to see the supposed "signatures" on our application and policy documents that WE NEVER PROVIDED. We have spoken to Americo and tried reaching out the agent, who has obviously gone silent and has made no attempts to rectify this, as demonstrated in the texts attached. We are out thousands are requesting a full refund. The agent falsified his address, presumably to get the application processed and approved in GA (he is based in FL). My wife and I have consulted with our attorney and will pursue legal and other necessary action, including contacting media outlets, should this not be addressed. This is fraud, plain and simple. We will not rest until this matter is resolved.