BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 25 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 25 complaint(s) closed in the last 36 months, 12 were closed in the last 12 months.
These complaints concerned:
These complaints were closed as:
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25
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Resolved
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11
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Assumed Resolved
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5
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BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
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1
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Company agreed to mediation in accordance with their BBB agreement, but the consumer declined.
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6
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Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
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1
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Complaint was settled through arbitration in accordance with their BBB Agreement.
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1
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Complaint was settled through BBB mediation.
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