Business ProfileforLGI Homes
Current Alerts For This Business
Since January of 2023, the BBB has received many complaints and customer reviews concerning product issues about new construction of LGI Homes. It has been alleged by consumers there have been numerous warranty issues and repairs as required during walk through inspection, prior to closing. Additionally, some consumers have alleged difficulty in receiving refunds of their earnest money.
While LGI has answered most of the complaints on file, their response is someone will get back to them in 72 hours.
At-a-glance
Related Categories
Overview
This company specializes in designing and building single family homes.
Business Details
This is a multi-location business.
- Location of This Business
- 1450 Lake Robbins Dr Ste 430, The Woodlands, TX 77380-3294
- BBB File Opened:
- 3/1/1997
- Years in Business:
- 29
- Business Started:
- 6/6/1995
- Business Incorporated:
- 4/13/1998
- Type of Entity:
- Corporation
- Alternate Business Name
- LGI Land
- LGI Development Corporation
- Related Businesses
- Business Management
- Mr. Thomas E. Lipar
- Ms. Rachel Eaton, Chief Marketing Officer
- Contact Information
Principal
- Ms. Rachel Eaton, Chief Marketing Officer
Customer Contact
- Ms. Rachel Eaton, Chief Marketing Officer
- Additional Contact Information
Fax Numbers
- (281) 210-2601Primary Fax
Phone Numbers
- (936) 372-5702Other Phone
Email Addresses
- Primary
- (281) 210-2601
Customer Complaints
157 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
12/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
106 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jeremy D
08/09/2024
LGI Homes Response
09/11/2024
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