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          Find a Location

          Westin Homes & Properties, LP has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileWestin Homes & Properties, LP

            Home Builders
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2245 Texas Dr Ste 600

            Sugar Land, TX 77479-2190

            Visit Website
            (281) 240-1551

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            Customer Reviews

            1.24/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            25 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/31/2012

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business specializes in custom home building.

            Business Details

            This is a multi-location business.

            Find a Location

            Westin Homes & Properties, LP has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              2245 Texas Dr Ste 600, Sugar Land, TX 77479-2190
              BBB File Opened:
              2/3/2004
              Years in Business:
              28
              Business Started:
              12/29/1995
              Business Incorporated:
              1/28/1998
              Accredited Since:
              1/31/2012
              Type of Entity:
              Corporation
              Alternate Business Name
              • Canyon Gate at Legends Ranch
              • Canyon Gate at Park Lakes
              • Canyon Lakes West Section 2 - 60'
              • Canyon Lakes West Section 2 - 80'
              • Canyon Lakes West Section 4 - 55'
              • Cardiff Ranch 65'
              • Cardiff Ranch 75'
              • Discovery at Spring Trails Section 1
              • Discovery at Spring Trails Section 4
              • Fairfield 50'
              • Fairfield 80'
              • Lakes of Savannah 55'
              • Lakes of Savannah 80'
              • Northcrest Village
              • Pine Mill Ranch - 45'
              • Pine Mill Ranch - 60'
              • River Run 50'
              • River Run 60'
              • Rivers Mist
              • Riverstone
              • Shadow Creek Ranch Section 12, 13, 33, 36, 50 & 59
              • Shadow Creek Ranch Section 26 & 43
              • Shadow Creek Ranch Section 28 & 48
              • Sterling Lakes at Iowa Colony
              • Stonebridge Classic Collection
              • Stonebridge Estate Collection
              • Summerwood
              • The Reserve of Brazos Town Center - 60'
              • The Reserve of Brazos Town Center - 70'
              • Westheimer Lakes North Section 5
              • Westheimer Lakes North Section 6, 8, 10 & 11
              • Westin Homes
              • Westin Custom Homes
              Business Management
              • Mr. Jason Golan, Owner
              • Mr. Kyle Davison, Division President
              • Mr. John Dewlen, Manager
              Contact Information

              Principal

              • Mr. Jason Golan, Owner

              Customer Contact

              • Mr. John Dewlen, Manager
              Additional Contact Information

              Fax Numbers

              • (281) 240-3252
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Find the right home builder for you

              Customer Complaints

              25 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/14/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I submitted a list of items to Westin to be reviewed at our 1 year warranty inspection. Westin initially sent someone out to go over our list and they began the process of addressing some of the items . Now months later there are still some items that have not been addressed . They agreed to replace our pantry door, which they did however they replaced it with an old door with markings all over it . Westin agreed to send someone to paint the door however today this issue has not been resolved. Also the issues with our garage door and tiled floors were never addressed . I have filed a previous complaint with the BBB because of their lack of response it is unfortunate that I am having to do this again . Hopefully these issues can be resolved as I am incredibly dissatisfied with the service I have received based on promises made by Westin employees.
              Read More
              Read 24 More Complaints

              Customer Reviews

              17 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Cyril A

              08/26/2024

              Westin Home is a joke, especially their warranty folks in the Candela neighborhood. If i tell you all the issues we have encountered since we moved into this house in July 6, 2024, and how they tried to play us, it will turn comical. That's why i look at all of them as a bunch of jokers, because after dealing with them i just laugh it off to relief my anger and disgust i have for them. The guy called Tim Turner, is out-rightly the biggest joke! Tyler Ford (the other warranty guy), is a bit responsive and fair (when he is in a good mood). My wife put in a request because we noticed one of the sprinklers was leaking water. Tim was assigned to it; for days he kept on postponing when he will come to check it out. We waited for over 5 days, wasting water, no show from him! Finally he tells my wife he showed up (never informed us by knocking or pressing the bell), and said it appears to be the head of the sprinkler that is leaking, and they don't cover it. I jumped into the car and went to Lowes, bought a new sprinkler head, used You-tube to find out how to change it , which was a pretty easy, screw on and off thing. After changing head, the leak still persisted. My wife called, and texted this man multiple times to inform him, we did what he told her. This joker never responded. I called their corporate office in Sugarland, using all the numbers they posted on the internet. Nobody picked up; I have called over 10 times today, and nobody is picking up, no voice mail to leave a message, nothing. This is why i call them a bunch of jokers! How can you run a business, and don't pick up your calls? No place to report an employee handling your business with wanton carelessness? Honestly i think this is the Westin culture. I will be the happiest person someday to find out there is a class action lawsuit against these jokers. I will support, and provide evidence to end this white collared crime. How dare you people play with peoples investments?

              Westin Homes & Properties, LP Response

              08/28/2024

              Westin Homes has repaired the irrigation system leak, and the tree is scheduled to be straightened back up today.
              Read 16 More Customer Reviews

              Local BBB

              BBB of Greater Houston and South Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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