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Find a Location

Fitness Connection has 42 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fitness Connection

      Houston, TX 77014-1044

    • Fitness Connection

      12300 North Fwy Ste 200 Houston, TX 77060

    • Fitness Connection

      PO Box 680768 Houston, TX 77268-0768

    • Fitness Connection

      5035 Garth Rd Baytown, TX 77521-9640

    • Fitness Connection

      12338 Gulf Fwy Houston, TX 77034-4587

    Business ProfileforFitness Connection

    Exercise Programs
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.24/5stars

    Average of 61 Customer Reviews

    Customer Complaints

    119 complaints closed in last 3 years

    33 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company provides fitness center services, including personal training, exercise programs, and physical fitness programs. Basketball (varies by club) Health Club Access, Child Watch, Aerobic Classes, Spin Classes, Sauna, Locker Rooms, Pool/Spa (Varies by Club). 

    Refund/Exchange Policy:

    All retail sales (Concessions, clothes, accessories) are final. All product sales are final. 

    Business Details

    This is a multi-location business.

    Find a Location

    Fitness Connection has 42 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fitness Connection

        Houston, TX 77014-1044

      • Fitness Connection

        12300 North Fwy Ste 200 Houston, TX 77060

      • Fitness Connection

        PO Box 680768 Houston, TX 77268-0768

      • Fitness Connection

        5035 Garth Rd Baytown, TX 77521-9640

      • Fitness Connection

        12338 Gulf Fwy Houston, TX 77034-4587

      Location of This Business
      Houston, TX 77014-1044
      BBB File Opened:
      5/18/2002
      Years in Business:
      16
      Business Started:
      10/1/2007
      Business Started Locally:
      10/1/2007
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Titan Fitness Texas
      Related Businesses
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      119 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/13/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I joined fitness connection and gave them my account number and debt . I than placed a differant card on file and asked that they not use my old account the business was pulled frim bith the new card and the old amount so much i had to close oyt the account
      Read More

      Customer Reviews

      61 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thais A

      1 star

      03/03/2024

      After months trying to cancel my membership through their long wait customer service phone line, the Lady that helped me said it was cancelled and charged my card. Next month comes around and I get 2 membership charges. Didn’t pay much attention and let it go. Another month comes, I get charged. Call the club and the customer service both said I wouldn’t get charged again and it was the last month. One day go by and a fee hits my account. Called the club because customer service does not work on weekends and I have been charged for the past 8 months for 2 memberships (a premium and a regular plus a fee that nobody can understand). My husband has a membership too and I thought the two charges is bc I pay for his account but he is being paying for two too. Whoever made this mistake is hurting my bank account and I need this fixed and a refund or I’m pressing charges.

      Local BBB

      BBB of Greater Houston and South Texas

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