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Business ProfileforAmerican Knights Moving & Storage, Inc.
Current Alerts For This Business
It has been reported by consumers that the company is requesting they remove their negative reviews before the company will provide the financial settlement.
In a customer review received in February 2023, stating, " The day before my move, I got an email saying that I had to empty all of my drawers so I had to pack everything in boxes. When they picked up my belongings on Nov. 30, he said I had to pay $400 more because I had too many boxes. They did not deliver my items until Jan. 4! The boxes were damaged...big holes and smashed. It looked like they had thrown my stuff from truck to truck. My $1000 recliner was stuffed in the truck. It arrived with grease stains all over and it did not work! The driver refused to drive to my apartment door. He said I'd have to pay an extra $500 because they had to move my stuff to a smaller truck. They charged for using an elevator and stairs! They charged more because they had to walk more than 50 feet. The moving man was extremely rude! On pickup day he threatened to take all of my stuff off the truck and leave. On delivery day, the guy threatened to drive off with my stuff and take it back to Houston, where I would have to pay storage fees. Worst customer service ever! And ofcourse, they did not pay for the damage."
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 5824 Waltrip St, Houston, TX 77087-5139
- BBB File Opened:
- 1/1/1998
- Years in Business:
- 27
- Business Started:
- 11/1/1996
- Business Incorporated:
- 2/7/2007
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- 8:00 AM - 12:00 PM
- Su:
- Closed
- Business Management
- Mr. Kobi Amsalem, President/Partner
- Contact Information
Principal
- Mr. Kobi Amsalem, President/Partner
Customer Contact
- Mr. Kobi Amsalem, President/Partner
- Additional Contact Information
Fax Numbers
- (281) 783-2415Other Fax
Phone Numbers
- (866) 931-6190Other Phone
Email Addresses
- Sales
- Technical Support
- (281) 783-2415
Customer Complaints
34 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Customer Reviews
21 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Stephen J
01/04/2024
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