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          Find a Location

          Wine.com, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Wine.com, Inc.

              222 Sutter St Ste 450 San Francisco, CA 94108-4453

            • Wine.com, Inc.

              2220 4th St Berkeley, CA 94710-2215

            • Wine.com, Inc.

              114 Sansome St Fl 3 San Francisco, CA 94104-3803

            Business ProfileWine.com, Inc.

            Retail Wine
            Multi Location Business

            Contact Information

            222 Sutter St

            Ste 450

            San Francisco, CA 94108-4453

            Visit Website
            (800) 592-5870

            Customer Reviews

            1/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            23 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company sells wines and gourmet gift baskets.

            Business Details

            This is a multi-location business.

            Find a Location

            Wine.com, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Wine.com, Inc.

                222 Sutter St Ste 450 San Francisco, CA 94108-4453

              • Wine.com, Inc.

                2220 4th St Berkeley, CA 94710-2215

              • Wine.com, Inc.

                114 Sansome St Fl 3 San Francisco, CA 94104-3803

              Location of This Business
              222 Sutter St Ste 450, San Francisco, CA 94108-4453
              BBB File Opened:
              8/24/2004
              Years in Business:
              25
              Business Started:
              5/5/1999
              Business Started Locally:
              5/5/1999
              Business Incorporated:
              8/3/2000
              Type of Entity:
              Corporation
              Number of Employees:
              130
              Alternate Business Name
              • Wine.com
              Business Management
              • Mr. William Tomaszewski, Managing Attorney
              • Mr. Joe Kennedy, Owner
              Contact Information

              Principal

              • Mr. William Tomaszewski, Managing Attorney
              Additional Contact Information

              Fax Numbers

              • (415) 248-4400
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              23 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I received a gift for use with this company from my boss. The gift was a small amount ($25), but it is offered as a standard gift card amount on the company's website. In the description of the gift card, there is no mention of shipping costs, and in fact, states there are no fees associated with use of the gift card. I was therefore very disappointed to find that their shipping costs for use of the gift card are $20, almost ensuring there is no way to use the card without paying for the "gift" yourself. I notified the company that I thought it was unethical to not mention shipping costs in the gift card description since it wouldn't necessarily be top of mind for gift card purchasers (and they would have no way of knowing the amount for shipping), but the company was very dismissive and noted they didn't legally need to do so. I know it is not an question of legality, but I do thing adding that language to their website would be a more ethical thing to do and make them a better company. Now my boss is out that $25 since I will never bother redeeming the $5 left over after shipping.
              Read 22 More Complaints

              Customer Reviews

              16 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephen B

              07/07/2024

              I spent hours finding the components for a for a friends gift, and the ones from wine.com were supposed to arrive today. However, I cant sign in because Your account is not currently active. Please contact customer service for assistance. I cant contact customer service because its a Sunday. Upon looking at my credit card, its no longer been charged for the purchase. And upon looking at my emails from wine.com, I stopped receiving them three days ago and never receiving my tracking information. So, wine.com has decided to deactivate my account, cancel my order, and never notify me of any of this. No email, no phone call, no text message; just block me and choose not to fulfill the order. Awful way to treat a first time customer. And now unless I rip up my work schedule this week I wont be able to complete the gift I had preparing. What a joke!
              Read 15 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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