BBB Accredited Business since 09/01/2006
Zazzle.com, Inc. (Headquarters)
Phone: (650) 872-8000Fax: (650) 872-7000View Additional Phone Numbers1900 Seaport Blvd Fl 4, Redwood City, CA 94063-5588
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This company offers online retail of customized T-Shirts, hats, key chains, invitations, ornaments, all kinds of accessories, etc.
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A BBB Accredited Business since 09/01/2006
BBB has determined that Zazzle.com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Zazzle.com, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 329 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||44|
|Billing / Collection Issues||45|
|Guarantee / Warranty Issues||7|
|Problems with Product / Service||181|
|Total Closed Complaints||329|
Customer Reviews Summary Read customer reviews
8 Customer Reviews Customer Reviews on Zazzle.com, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8 Customer Reviews|
Type of Entity
Incorporated: May 1999, CA
Contact InformationPrincipal: Mr. Eduardo Sanchez (Customer Support Manager)Mr. Michael Wong (CFO)
Number of Employees
T-Shirts, Internet Shopping, Designers - Apparel
Hours of Operation
To reach Zazzle Customer Service phone hours are:
Monday - Friday: 8:00AM to 6:00PM PST
Phone: 1-888-892-9953 or 1-408-983-2800
Alternate Business NamesGoodstorm, Zazzle
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview