BBB Business Review

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BBB Accredited Business since 01/07/2013

Reply Inc. (Headquarters)

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Phone: (925) 983-3400Fax: (925) 983-3527View Additional Phone Numbers12667 Alcosta Blvd Ste 200, San RamonCA 94583-4427

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Description

This firm offers locally targeted online marketing solutions for the automotive, construction and real estate industries.

This company offers home sellers background information on real estate companies.

BBB Accreditation

A BBB Accredited Business since 01/07/2013

BBB has determined that Reply Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Reply Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 62 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

62 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues26
Billing / Collection Issues6
Delivery Issues6
Guarantee / Warranty Issues4
Problems with Product / Service20
Total Closed Complaints 62

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Reply Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB suggests you review all materials and understand the cancellation and refund policy prior to agreeing to the terms and conditions.

BBB file opened: 08/11/2004Business started: 08/11/2004
Type of Entity

Corporation

Incorporated: February 2010, DE

Business Management
Principal: Mr. David Ramirez (Director-Legal)Ms Armita Rostamian (Senior Mgr Finance)
Contact Information
Mr. Payam Zamani (Owner)
Number of Employees

120

Business Category

Internet Marketing Services, Referral - Contractor, Internet Selling Services, Auto Listing Service, Internet Shopping, Marketing Programs & Services, Internet Services

Alternate Business Names
HomeGain.com, RealtyNow.com, AgentConnect.com, ReplyRealestate.com, IMotors.com, Reply! Real Estate, Contractors.com, Customerservice@contractors.com, QualitySmith, QualityPro

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.