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Find a Location

Bluevine Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Please enter a valid location.

    Business ProfileforBluevine Inc.

    Financial Services
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 156 Customer Reviews

    Customer Complaints

    293 complaints closed in last 3 years

    99 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/23/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     Bluevine offers a full suite of tailored banking solutions, including a business checking account, bill pay services and line of credit.


    Business Details

    This is a multi-location business.

    Find a Location

    Bluevine Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      401 Warren St, Redwood City, CA 94063-1578
      BBB File Opened:
      9/13/2016
      Years in Business:
      11
      Business Started:
      7/8/2013
      Business Incorporated:
      7/8/2013
      Accredited Since:
      7/23/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 6054789 for this business, issued by Department of Business Oversight. The expiration date of this license is 8/30/2025.

      These agencies may include:

      Department of Business Oversight

      1515 K Street, Suite 200

      Sacramento CA 95814

      (866) 275-2677

      http://www.dbo.ca.gov/About_DBO/contact_us.asp

      BBB records show a license number of 2295913 for this business, issued by Nationwide Mortgage Licensing System/NMLS. The expiration date of this license is 8/30/2025.

      These agencies may include:

      Nationwide Mortgage Licensing System/NMLS

      1129 20th Street, N.W., 9th Floor

      Washington DC 20036

      (855) 665-7123

      http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx

      Type of Entity:
      Corporation
      Number of Employees:
      480
      Business Management
      • Ms. Liliana Soto, Manager

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      293 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      156 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jack W

      2 stars

      09/11/2024

      Ill give two stars because they were decent at times, but customer service just reminded me exactly why I left this bank. I had an ACH accidentally get sent to an acct there that I closed earlier this year. Cant chat with them because the acct is closed. No phone number listed on site. After digging into the under belly of the Internet, I finally find a number to call and then just kept hitting more walls.Wait on hold forever to then immediately be put on hold after he asks me basic acct questions. He eventually comes back and merely says I need to review my information and call back in. What?!What am I reviewing?! Im the only acct holder. Im supposed to call, wait ***** minutes on hold and tell you the exact same thing? I continue to press and get the same exact response over and over. No asking for additional information, no additional security checks, no seeing if he misheard anything, no common sense whatsoever that there isnt even a security risk to anyone on what I was calling about in the first place. All he needed to do was verify that an ach trace ID was sent to a closed account and reverse it back to the sender. Or even just give me basic information on what to expect. Or to ask again anything that was conflicting. ****. None of that.

      Bluevine Inc. Response

      09/13/2024

      Hi ****,Thank you for taking the time to share this review with us, and apologize that your experience didnt meet your expectations.Our team has worked with you to resolve the issue, and has contacted you directly. If you're still interested in assistance, please reply to our latest communications. We're happy to help.Thank you,Bluevine Team

      Local BBB

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