155 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Johnella M
5 stars04/21/2024
**** was very thorough. He explained everything that I needed to know about the replacement of my doors. I was very impressed with his knowledge and the quality of your products.
Renewal by Andersen of San Francisco Response
04/23/2024
********, what an awesome start to your project! Thanks so much for choosing us and we can't wait for installation day! Welcome to the Renewal family and you're in *************** with **** :)Review from Charlie E
5 stars04/12/2024
On time and repaired the top widow latch. Also right side of top window was not in the track, ***** readjusted position & showed me how to fold the windows to do cleaning.Renewal by Andersen of San Francisco Response
04/17/2024
*******, glad to hear that ***** took such wonderful care of you! Thanks and never worry - we're always here for you!Review from Michael B
5 stars03/15/2024
**** and **** came right on time saw issue and resolved it to my complete satisfaction. Show up 3 days from my call z thank you for the best service Ive had!!Renewal by Andersen of San Francisco Response
03/19/2024
*******, never worry -Never worry!You're part of the Renewal family and we'll always be here for you. So glad *********** took good care of you and your home. Thanksand never hesitate to call if you need anything :)Review from Martha S
5 stars03/06/2024
**** was prompt and did a fast great job of installing the window panel.Renewal by Andersen of San Francisco Response
03/08/2024
******, we're delighted to hear that **** got the job done quickly and without any fuss! Thank you and never worry - we're always here for you!Review from Steven H
5 stars03/06/2024
*************************** did a great job correcting patio door. It works better now than when installed.Renewal by Andersen of San Francisco Response
03/08/2024
******, we're thrilled to hear that *** made sure your door was in tip top shape! Thanks and never hesitate to call if you need us :)Review from David M
5 stars02/28/2024
****, the *second* tech that came to fix the remaining issues we had (which were multiple) was great. Came in and did what was needed, was quick and professional. While we're not sold on ******** as a whole, given the issues we've dealt with (not to mention given their pricing), **** himself represented the company very well.Renewal by Andersen of San Francisco Response
03/01/2024
*****, we're delighted to hear that **** was able to resolve your issues. Thank you for your patience and please don't hesitate to call if you need anything in the future.Review from Bruce D. Sr. J
5 stars02/25/2024
Their **** ****************************** was thorough, was an active listener and, without pressure, shared his recommendations. We chose to do windows first and, so impressed with the installation team and product, called him back for the sliding downstairs door as well as new kitchen door out onto our deck. We cannot say enough positive about ******. The installation team was so thorough with the windows, we have requested the same team return to install the doors. The installation team always leaves the house cleaner, inside and out, than than when they arrived! And the product is outstanding.Renewal by Andersen of San Francisco Response
02/27/2024
*****, there is no greater praise than a repeat customer! Thank you so much for trusting your home and project to us again and we look forward to your next installation day! We will let the team know how happy and excited you are :)Review from Maureen H
5 stars02/14/2024
6 years ago had to have a picture window replaced. It dragged on for 6 months. They lost the order, the wrong size was delivered, the next delivery was broken. Had a leak last month. The 2 guys were so nice. have been here 3 times to help with this leak. They have gone above and beyond. And still will come after this next series of storms. Problem is roof and window having a gap. They put pitch down and will be back.Renewal by Andersen of San Francisco Response
02/17/2024
*******, we're glad to hear that our service team is going above and beyond to make sure that your issue is solved. Thank you and we look forward to a smooth resolution!Review from Kimberly C
5 stars02/07/2024
Easy to get an appointment and the technician (Sofi? I didnt quite catch his name) called and told me he would be arriving in about 30 minutes. Arrived in time, put bootie coverings on his shoes and fixed my broken lever within minutes. He was polite, efficient and got the job done. Well done, Renewal!Renewal by Andersen of San Francisco Response
02/09/2024
********, Never worry!You're part of the Renewal family and we'll always be here for you. So glad to hear that our tech took good care of you and your home. Thanksand never hesitate to call if you need anything :)Review from greg l
5 stars01/24/2024
As noted in my text, your technician was timely, professional, and polite. He was patient, allowing me the time to articulate the issue with the door. Similary, he was quite patient with me, explaining the "fix" and ensuring that should any problems re-surface, he (Andersen) was a simple phone call.I believe the gentleman's name was *****...... **** **********************************, ** Re: 1.24.24 visitRenewal by Andersen of San Francisco Response
01/26/2024
****, we're delighted to hear that ***** took such wonderful care of you. Thank you and never worry - we're always here for you :)
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