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BBB Accredited Business since 09/21/2007
Phone: (410) 360-1215Fax: (410) 360-12187355 Green Acres Dr, Glen Burnie, MD 21060-8316 Send email to Gotugo, LLC
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This company provides everything from the standard porta potty to the formal restroom trailer.
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A BBB Accredited Business since 09/21/2007
BBB has determined that Gotugo, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Gotugo, LLC's rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.BBB file opened: 03/04/1991Business started: 01/01/1980
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Jason Foote (President)Customer Contact: Ms. Stacy Sherbert (VP of Sales & Marketing)Ms. Joan Mchugh (Business Operations Manager)
Number of Employees
Toilets-Portable, Water Treatment Equipment, Service & Supplies
Products & Services
This company offers portable restrooms & sinks and water & waste holdings tanks including delivering and pick up of units as well as providing paper towels, toilet paper and soap for events.
Hours of OperationMon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: 09:00 AM to 05:00 PMSun: 09:00 AM to 05:00 PM
Serving the Maryland, Washington DC and Northern Virginia areas.
Cheryl's Chalets, Inc.7355 Green Acres Dr
Glen Burnie, MD 21060-8316(410) 360-1215Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Gotugo, LLC is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Email Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Toilets-Portable
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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