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Find a Location

Advance Moisture Protection, Inc. has 1 locations, listed below.

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    Business ProfileforAdvance Moisture Protection, Inc.

    Roofing Contractors

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Advance Moisture Protection has been serving Maryland for over 42 years with services such as Roof Repair/Installation, Siding, Gutters, and more.

    Products & Services

    This Company offers Roofing Contractors

    Business Details

    Location of This Business
    10521 Industrial Park Rd., Building 1, White Marsh, MD 21162
    BBB File Opened:
    6/2/2003
    Business Started:
    9/1/1981
    Business Started Locally:
    9/1/1981
    Business Incorporated:
    5/2/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Advance Roofing, Inc.
    • Advance Contractors
    Hours of Operation

    Primary

    M:
    7:00 AM - 4:00 PM
    T:
    7:00 AM - 4:00 PM
    W:
    7:00 AM - 4:00 PM
    Th:
    7:00 AM - 4:00 PM
    F:
    7:00 AM - 4:00 PM
    Sa:
    7:00 AM - 12:00 PM
    Contact Information

    Principal

    • Mr. Timothy J. Nickels, Owner

    Customer Contact

    • Mr. Timothy J. Nickels, Owner
    • Ms. Krystal Walker, Office Manager
    Additional Contact Information

    Fax Numbers

    • (410) 676-6325
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    La J

    1 star

    08/05/2022

    I had shingles that came detached. This company was contacted and they said they would be out to remedy the issue. They indicated this on Monday, Tuesday, Wednesday, Thursday, and today, which is Friday. They still have not come out and now with the storm from last evening there is even more damage, which could have been prevented. The owner said on Wednesday, he would call me back in 10 minutes. You already know I never heard back from him.

    Advance Moisture Protection, Inc. Response

    08/10/2022

    Good Afternoon,

    This Request came from a Home Warranty Company with whom we have a Relationship with. The Home Warranty Company provided the Wrong Address when originally given this request. We reported out but was unable to locate Property because we were given the incorrect address. We follow the instructions of the warranty company and this is why the appointment was not made. This was to no fault of ours. This reflects the home warranty company. We follow instructions from them not the customer. The Home Warranty company informed us they were sending another company out. That is why we never made it.

    Customer Response

    08/11/2022

    Placing blame on home warranty company is irrelevant. You could have returned calls and explained the same as you committed to doing. You could have followed up. We are the homeowners who hired the warranty company and are due answers after you kept saying you were coming out. And after you were provided the correct address on Monday when the tech called me to verify. Not sure why there is a business relationship with such an incompetent warranty company. Sounds like a lack of accountability and nothing but excuses here. I will be sure to pass the word considering this is what I do for a living as well.

    Advance Moisture Protection, Inc. Response

    08/12/2022

    We are a Business who have performed great work for over (40) years. We do our Best with Pleasing all Customers or Potential customers. We have completed over (500) Church Projects in the last 18 years. We sorry you feel the way you do. We Wish you the Best & Much Success!

    Local BBB

    BBB of Greater Maryland

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