Business ProfileforMayes Plumbing & Heating

On 12/22/2023 I called my American Home warranty for a plumbing repair. The sent out **** from T Mayes Plumbing & Heating ************************************************************** **** was very mean and unprofessional. He came to my house on 2 different occasions and both times he had the same personality. This case he did not feel like working and lied on the diagnosis so my home warranty would not cover it. He complained about a washer and dryer that was in his way so my mother moved it out his way. Then he claimed that it was the city side to call them and have them unclog on there side and I did. The city works told me that it wasn't on there side so I tried to get American home warranty and T Mayes to come and look at it again but was told that **** said it was and outside pipe and he would have to go through my toilet and my home warranty won't cover it that I would have to pay out of pocket. I just knew something was off . **** said he snake it out to 60 feet but the tools he brought in just wasn't accurate for that type of job. I tried to call and complain about **** but then the receptionist was also rude and **** had lied to her about him moving the washer and dryer and I know for a fact my mother moved them. You can just push them to side to side with a little force. I ended up calling my own plumber who I paid $606.00 to fix the inside plumbing issue. The plumber said that **** could not have done his job because the plumber I paid for said it unclogged at 35 feet and he went to additional 70 feet just to make sure everything was good. **** lied and wanted me to pay an additional $697.00 for him to take out my toilet . He lied so the home warranty wouldn't cover it. I also see reviews on line about similar issues that I have with them . I also think that American Home shield and T Mayes are scamming people. I ended up paying my home warranty a ****** then I had to pay a new ******* $606.00 for a plumbing repair that should have been covered under warranty