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Consumer Complaints

BBB Accredited Business since 12/14/2011

Abbott's Plumbing

Phone: (410) 536-5700Fax: (410) 796-0447

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
07/05/2016Problems with Product / Service | Read Complaint Details
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Complaint
The company did not submit a video of pipe when the camera was ran.
Payment was 389.00 for the services. They came out on 6/9/16. Invoice number is XXXXXX.

Desired Settlement
I need the video present to condo company and the city about tree roots

Business Response
We have hand delivered both a CD version and USB drive version of the sewer camera inspection to our customer. Per our conversation with our customer we have resolved the issue to her utmost satisfaction and look forward to serving this customer in the future.

Industry Comparison| Chart

Plumbers, Kitchen & Bath - Design & Remodeling, Kitchen Remodeling, Sump Pump Contractors, Plumbing Drains & Sewer Cleaning, Water Heaters - Repairing, Bathroom Remodeling, Remodeling Services, Pipe & Valve Fitters, Pipe & Valve Fitters - Gas, Ejectors, Garbage Disposals - Household, Sewer Pipe

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.