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          USB Payment Processing N.E. Inc has 1 locations, listed below.

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            Business ProfileUSB Payment Processing N.E. Inc

            Payment Processing Services

            Contact Information

            8501 LaSalle Rd

            Suite 300

            Towson, MD 21286-5925

            Get Directions
            Visit Website
            (410) 828-4286

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers payments processing services.

            Business Details

            Location of This Business
            8501 LaSalle Rd Suite 300, Towson, MD 21286-5925
            BBB File Opened:
            6/28/2005
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Incorporated:
            10/28/1997
            Type of Entity:
            Corporation
            Business Management
            • Mr. Marc Reibman, Co-Owner
            Contact Information

            Principal

            • Mr. Marc Reibman, Co-Owner

            Customer Contact

            • Mr. Marc Reibman, Co-Owner
            Additional Contact Information

            Fax Numbers

            • (410) 828-4630
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/27/2021

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            I tried to file a complaint before with BBB, but your system directed me to share an experience. I am filing this because the harassment from USB has continued on average twice a day. I received a telemarketing call from an individual from USB in late April 2021 wanting to sell their credit card and payroll services to my company. Just prior to the call a customer had asked me if I accepted credit cards, which I do not. Initially I listened to the caller and based on what she said I agreed to listen to a demo from another USB employee that would be scheduled in mid May 2021. Shortly after the call I researched the company and decided that it did not have any services that would work for my company. I called the company twice and was assured that they would take me off their call list. The calls and emails have persisted twice a day for the month of May. There is more detail to this, but your system is limiting my characters. I want their harassment to stop immediately.
            Read More

            Customer Reviews

            3 Customer Reviews

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            Most Recent Customer Review

            Katie

            09/17/2021

            USB Payment Processing NE, Inc. has called our office on numerous occasions from various telemarketing numbers. As the assistant in the office, I am required to answer any call that comes in. When an attempt is made to verify who the caller is and what they want - as is standard procedure in our office, the caller becomes extremely combative and berates or otherwise verbally abuses whoever is unlucky enough to have answered the phone, which is generally me. I have attempted to request they remove us from their list several times, and in general the caller either hangs up as soon as they hear "remove", presumably so they can say we didn't ask, or they respond sarcastically or, on one occasion with threats, before hanging up. The calls never come from the same number twice, and never come from the actual company's number that is listed on their website. But the caller always identifies them self as "[so-and-so] calling from USB up in Towson."

            USB Payment Processing N.E. Inc Response

            10/11/2021

            Thank you for your feedback. We do have a marketing staff that does solicit our processing and marketing solutions to local businesses. When asked we are happy to remove numbers from our calling list. If you have not already let one of our agents know, please call our direct number at 410-828-4286 so we may add your number(s) to our DNC. Again, thank you for the feedback.
            Read 2 More Customer Reviews

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            BBB of Greater Maryland

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