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BBB Accredited Business since 06/06/2012
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A BBB Accredited Business since 06/06/2012
BBB has determined that Diverse Concepts, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Diverse Concepts, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB reliability report.BBB file opened: 01/25/2011Business started: 06/01/2002
Type of Entity
Incorporated: August 2004, MD
Contact InformationPrincipal: Mr. Roy E. White (President/Owner)Customer Contact: Mr. Steven Brower Jr. (Executive VP of Finance)Ms. Yakesha Dantley (Executive Assistant)Mr. Henry A. Wakefield III (Executive VP of Operations)
Number of Employees
Information Technology Services, Technology - Litigation Support, Computer Facilities Management Services, Data Recovery, Computers - Security Equip & Systems, Computers - Network Security, Project Management, Drafting Services, Data Processing Service, Computers-Training, Computers - Service & Repair, Computers - Networks, Computers - Forensics, Computers-Disaster Recovery, Computer Business Services, Computers Hardware, Software & Services, Computers - Dealers
Products & Services
This company offers Information Technology (IT) services & consulting, computer forensics, repair & security, computer networking, data recovery, database management and computer sales & service for commercial and governmental clients.
1131 Benfield Blvd Ste K
Millersville, MD 21108-2633(443) 698-1069
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Greater Maryland, serving Western MD to the Eastern Shore. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Diverse Concepts, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (866) 324-4911
- (443) 698-1069
Additional Email Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Information Technology Services
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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