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Find a Location

Pickett's Choice Builders, LLC has 1 locations, listed below.

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    Business ProfileforPickett's Choice Builders, LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/22/2014

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers Residential and Commercial New Construction and Remodeling services.

    Business Details

    Location of This Business
    1213 Liberty Road, SuiteJ #233, Eldersburg, MD 21784
    BBB File Opened:
    10/15/2014
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Started Locally:
    1/1/2007
    Business Incorporated:
    1/1/2007
    Accredited Since:
    10/22/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 7960 for this business, issued by Attorney General's Office. The expiration date of this license is 6/1/2025.

    These agencies may include:

    Attorney General's Office

    200 St Paul St

    Baltimore MD 21202

    (410) 576-6300

    https://www.oag.state.md.us

    BBB records show a license number of NAT-F162291-1 for this business, issued by U.S. Environmental Protection Agency. The expiration date of this license is 3/31/2026.

    These agencies may include:

    U.S. Environmental Protection Agency

    1200 Pennsylvania Avenue, N.W.

    Washington DC 20004

    (202) 272-0167

    https://www.epa.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Pickett's Choice Home Improvements, LLC
    Business Management
    • Mr. Christopher J. Pickett, Owner
    Contact Information

    Principal

    • Mr. Christopher J. Pickett, Owner

    Customer Contact

    • Mr. Christopher J. Pickett, Owner
    Additional Contact Information

    Fax Numbers

    • (443) 293-8746
      Primary Fax

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/14/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered

    We contracted with Pickett’s Choice Builders, LLC, on 12/5/2023 for a start when the weather was nice. Despite a beautiful spring, the work started on 6/5/2023, not for a lack of follow-up. After a few weeks of inconsistent communications, and unkept promises, we started realizing that the project didn’t match the contract. We then were made aware that subcontractors were canceling permits with Pickett’s Choice Builders, LLC, or refusing to work with him directly, so to progress through the project, we agreed on paying them directly (as documented in emails). Mr. P******* did not credit us back for the subcontractors we already paid for through him as we agreed upon and dismissed our questions about the items in breach of our contract (the cantilever in the back of the house is 1 ft instead of 2 ft; the shower bottom is a simple pan instead of schluter kerdi system with tile or pebble floor). We fired Mr. P****** and gave him a chance to refund us for the subcontractors and terminate our business agreement with no other consequences for his business. Hours after letting him go and while waiting for our refund, we received a new invoice in an email, disregarding that he was fired and making up a fictitious meeting out at our house between him and the plumber that had canceled his permit to continue the work. Needless to say, the plumber was not there. This would be comical if it weren't for the "open concept," leaving my home open to heat waves, unhealthy air conditions, and everything else. A framing pre-inspection revealed that the addition is currently simply resting on a window frame that is not load-bearing due to the missing LVL window header that the county-approved plan is showing. Other issues were listed by the County inspection and will come with a heavy bill. We are the third job he left unfinished this year, the second formal MHIC complaint, and soon to be in line for a court case after a lost claim, one settled, and one currently open case.

    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    TW

    1 star

    02/18/2023

    If you are looking for a company that takes your money and drags the entire project out then this is your guy. He turned a project that we were excited about into a 11 month nightmare. (Was supposed to be completed in 3-4 months). Beware of the contract and the draws. He will take 80 percent of your money and walk for 10+ weeks with little to no work done. He backed out of services and ultimately did not finish the punch list of items. We understand that things may come up in construction projects, but even when he had a chance to turn it around he didn’t. It’s safe to say that this guy won’t be in business for to much longer at the rate he is going. His subs even had trouble getting paid. Take my advice and find another contractor!!

    Pickett's Choice Builders, LLC Response

    08/22/2023

    We do fully apologize for this project taking longer then expected.  The homeowners were very nice and we were always in contact throughout the entire project.  They were accommodating and hospitable to everyone onsite throughout the job.  We have fully finished this project and passed all building inspections onsite.  The only thing that was left to punch out was installing the screens in the windows; which are onsite and just pop in.  And they asked about pointing up some concrete work that was chipped in order to get their garage door track installed on slab and a seam on the entry side entrance door.  Upon sending the customer the final contract breakdown after final inspections for final payment they still owe based on final contract payment, allowance overages, additional work completed, and credits owed to them on work adjustments.  They responded with full disagreement and that they were not paying me anything and if we disagreed they would file a bad review.  We did not respond back to argue and were uncertain of how to proceed due to the fact that they actually do still owe money for work completed.  And before we could respond they filed this review against Pickett's Choice Builders.  All work onsite has been completed, all materials and labor pertaining to the project have been fully paid.  No one is owed money as they stated.  Even though this project did not end on good terms; we wish nothing but the best for the West family and hope that they have put their new detached garage to good use.  

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