Business ProfileforPickett's Choice Builders, LLC
Current Alerts For This Business
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 1213 Liberty Road, SuiteJ #233, Eldersburg, MD 21784
- BBB File Opened:
- 10/15/2014
- Years in Business:
- 17
- Business Started:
- 1/1/2007
- Business Started Locally:
- 1/1/2007
- Business Incorporated:
- 1/1/2007
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 7960 for this business, issued by Attorney General's Office. The expiration date of this license is 6/1/2025.
These agencies may include:
Attorney General's Office
200 St Paul St
Baltimore MD 21202
BBB records show a license number of NAT-F162291-1 for this business, issued by U.S. Environmental Protection Agency. The expiration date of this license is 3/31/2026.These agencies may include:
U.S. Environmental Protection Agency
1200 Pennsylvania Avenue, N.W.
Washington DC 20004
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Pickett's Choice Home Improvements, LLC
- Business Management
- Mr. Christopher J. Pickett, Owner
- Contact Information
Principal
- Mr. Christopher J. Pickett, Owner
Customer Contact
- Mr. Christopher J. Pickett, Owner
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
We contracted with Pickett’s Choice Builders, LLC, on 12/5/2023 for a start when the weather was nice. Despite a beautiful spring, the work started on 6/5/2023, not for a lack of follow-up. After a few weeks of inconsistent communications, and unkept promises, we started realizing that the project didn’t match the contract. We then were made aware that subcontractors were canceling permits with Pickett’s Choice Builders, LLC, or refusing to work with him directly, so to progress through the project, we agreed on paying them directly (as documented in emails). Mr. P******* did not credit us back for the subcontractors we already paid for through him as we agreed upon and dismissed our questions about the items in breach of our contract (the cantilever in the back of the house is 1 ft instead of 2 ft; the shower bottom is a simple pan instead of schluter kerdi system with tile or pebble floor). We fired Mr. P****** and gave him a chance to refund us for the subcontractors and terminate our business agreement with no other consequences for his business. Hours after letting him go and while waiting for our refund, we received a new invoice in an email, disregarding that he was fired and making up a fictitious meeting out at our house between him and the plumber that had canceled his permit to continue the work. Needless to say, the plumber was not there. This would be comical if it weren't for the "open concept," leaving my home open to heat waves, unhealthy air conditions, and everything else. A framing pre-inspection revealed that the addition is currently simply resting on a window frame that is not load-bearing due to the missing LVL window header that the county-approved plan is showing. Other issues were listed by the County inspection and will come with a heavy bill. We are the third job he left unfinished this year, the second formal MHIC complaint, and soon to be in line for a court case after a lost claim, one settled, and one currently open case.
Customer Reviews
2 Customer Reviews
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Most Recent Customer Review
Benjamin D
06/18/2024
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