BBB Business Review

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This Business is not BBB Accredited

Price Busters Discount Furniture

(410) 662-4071800 E 25th St, BaltimoreMD 21218-5552http://www.pricebustersmd.com/

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BBB Accreditation

Price Busters Discount Furniture is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Price Busters Discount Furniture's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

7 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Delivery Issues1
Problems with Product / Service4
Guarantee / Warranty Issues0
Total Closed Complaints 7

Additional Complaint Information

BBB files indicate that this business has a pattern of complaints concerning consumers receiving inconsistent communication surrounding company policy and fees.

On 9/3/2015, The business provided a response stating that "...Thank you for bringing the recent pattern to our attention. Price Busters feels if the customer inspects the item upon receipt before they sign "all items have been inspected and received in full and good condition by" then the items must have been inspected and are correct. As you can see from our history we answer in a timely fashion and resolve all issues".

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Price Busters Discount Furniture

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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If a business refers you to another company or uses sub-contractors, BBB recommends that you research that company including reviewing their BBB business review.

BBB file opened: 07/17/2012Business started: 08/01/1998
Number of Employees

3

Business Category

Furniture - Retail

Products & Services

This company offers disount furniture.

Refund and Exchange Policy

Price Busters has alerted BBB of an "ALL SALES ARE FINAL" policy as stated on their receipt of purchase. BBB urges all consumers to inspect merchandise, including but not limited to removing items from packaging and/or inspecting included hardware to ensure merchandise is not damaged or missing pieces before signing receipt of goods. This includes both at the time of delivery or if merchandise is picked-up; as they will not allow returns, exchanges, or refunds once you have signed that you have received the merchandise.

Alternate Business Names
Price Busters Discount Furn

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.