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Find a Location

Ambient Building Products has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmbient Building Products

    Hardwood Floors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2010

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Sustainable building products.

    Business Details

    Location of This Business
    8230 Preston Ct STE C, Jessup, MD 20794-8601
    BBB File Opened:
    5/13/2009
    Years in Business:
    18
    Business Started:
    10/15/2005
    Business Incorporated:
    12/6/2005
    Accredited Since:
    2/24/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ambient Bamboo Products Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Business Management
    • Mr. Will Latta, Vice President
    Contact Information

    Principal

    • Mr. Will Latta, Vice President

    Customer Contact

    • Ms. Krysten Park, Marketing Director
    • Mr. Doug Murphy, Sales Manager
    • Mr. Will Latta, Vice President
    Additional Contact Information

    Fax Numbers

    • (301) 498-0238
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/23/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    I ordered expensive bamboo hardwood flooring from them. The order was 35261-22. This order was delivered by truck yesterday. As it was being prepared to be unloaded it 17 boxes on a pallet crashed to the street below damaging the product and the road. I have contacted the company I seek replacement of 9 boxes that were damaged and I seek refund of delivery service that did not happen as was required the load was dumped not at end of my driveway but onto the street below.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian H

    5 stars

    08/09/2022

    Ambient reps were great to send samples, answer questions, and patiently wait while our project matured to the point of execution. The company is supportive of veterans through its discount programs. We looked at hundreds of options all over the place, but could not find the LVP with >20mil wear layer with such a quality look and fair price as we found at Ambient. Very happy with the product albeit dog drool is a bit tricky to clean up. Installed just shy of 1600SF of it myself and was a pretty straightforward process. Prepping for the install was more onerous than laying down the flooring itself. Give them a call and ask if Chuck is still there. He was great.

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

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