Business ProfileforMassey Hyundai

I got a car from them that had problems, every time I went to get it looked at they implied that I did not know what I was talking about and refused to look at my car until I refused to leave because I had an appointment and then they would tell me nothing was wrong with my car. Finally when I traded my car with another dealer and they looked at my old car they said that there was something wrong with it and the other dealer should have looked at it in the first place and resolved it. After getting my new car, I called the old dealership to cancel a warranty on the car, they told me I would receive a check in the mail once it get cancelled. I had called them about cancelling, they never picked up and never returned my calls after I left messages. Finally I got through they sent me the paperwork to cancel the warranty, I submitted it. I never received a reply that the warranty was cancelled and called back to follow up a month later. To which I indicated my frustration at the lack of communication to which they implied that I was being overdramatic and that they had already cancelled the warranty and I had no need to be upset. To which I replied that I received no communication from them that it had been done thus how would I know which is why I was upset, and they told me I was lying and it had not been that long and they did not need to confirm that they cancelled it if they had already done it. This took place the beginning of November of 2022, today is January 9, 2023, and I still have not received a check from them and when I called to inquire about it they do not answer the phone, even when I call the second the dealership opens, and they do not return my calls after I've left messages and when I request to speak with them directly through the front desk, I am told that they are always busy. And this has still not been resolved and I have not been contacted by them nor can I get through to them.