Business ProfileforVolkswagen of Fallston
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 2110 Bel Air Rd, Fallston, MD 21047-2720
- BBB File Opened:
- 6/30/2004
- Years in Business:
- 22
- Business Started:
- 10/1/2001
- Business Started Locally:
- 10/1/2001
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- SAI Fallston VW, LLC
- Business Management
- Mr. Robert W. Cook, Owner
- Mr. Dean Gonzalez, Owner
- Terence Hanley
- Mr. William G. Mosca, General Manager
- Contact Information
Principal
- Larry Lambdin, General Manager
Customer Contact
- Ms. Becky Fletcher, Service Manager
- Mr. Robert W. Cook, Owner
- Mr. Dean Gonzalez, Owner
- Mr. William G. Mosca, General Manager
- Larry Lambdin, General Manager
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
01/31/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
William N
02/22/2022
The representative proceeded to inform me that a cancellation of this contract, would be done immediately, but a prorated amount, namely, about $749. I was agreeable to this amount. This discussion was near the end of January 2022, but the representative said that their finance department would have to "cut the check" at the end of January 2022. The check would be mailed to the ******************************************** Loan Department for the deposit to my loan.
Because of the well-known problems of the Baltimore Postal System, I waited somewhat for the receipt of this check by my credit union, Today is February 22, and no check has been received.
My suspicion is that I have been "bamboozled" by Cook's. It is likely that they have advised its workers to make a "fictitious" offer to get rid of the caller.
Volkswagen of Fallston Response
02/28/2022
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