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Find a Location

Bob Bell Automotive Group, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bob Bell Automotive Group, Inc.

      7125 Ritchie Hwy Glen Burnie, MD 21061-2903

    • Bob Bell Automotive Group, Inc.

      7900 Eastern Ave Baltimore, MD 21224-2125

    • Bob Bell Automotive Group, Inc.

      1230 Baltimore Pike Bel Air, MD 21014-5107

    • Bob Bell Automotive Group, Inc.

      1 Kane St Baltimore, MD 21224-1815

    Business ProfileforBob Bell Automotive Group, Inc.

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    21 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    At Bob Bell Automotive, we believe that treating others with respect and kindness is essential for creating a better world. We have established a culture where each person is valued and appreciated, and each customer’s individual needs are respected. With more than four decades of experience, we apply this belief to everything we do – from customer service to employee development. Every day, we strive to set the standard for exceptional customer service and employee support. We go the extra mile to ensure our customers enjoy a pleasant experience and our employees are treated with the utmost respect. We are committed to creating an atmosphere where everyone can flourish and can experience the very best Bob Bell Automotive has to offer.

    Products & Services

    Bob Bell Automotive is your one-stop shop for all your automotive needs. We provide comprehensive services for purchasing or selling vehicles, as well as service repair, collision repair, and OEM parts. Our knowledgeable staff are dedicated to ensuring that you are well taken care of. We offer New Ford, Chevrolet, Nissan, Kia, Hyundai as well as pre-owned vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Bob Bell Automotive Group, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bob Bell Automotive Group, Inc.

        7125 Ritchie Hwy Glen Burnie, MD 21061-2903

      • Bob Bell Automotive Group, Inc.

        7900 Eastern Ave Baltimore, MD 21224-2125

      • Bob Bell Automotive Group, Inc.

        1230 Baltimore Pike Bel Air, MD 21014-5107

      • Bob Bell Automotive Group, Inc.

        1 Kane St Baltimore, MD 21224-1815

      Location of This Business
      7125 Ritchie Hwy, Glen Burnie, MD 21061-2903
      BBB File Opened:
      9/1/1985
      Years in Business:
      44
      Business Started:
      10/21/1979
      Business Started Locally:
      10/21/1979
      Business Incorporated:
      10/5/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of X800004001183 for this business, issued by Maryland Dept. of Transportation

      These agencies may include:

      Maryland Dept. of Transportation

      7201 Corporate Ctr, PO Box 548

      Hanover MD 21076

      https://www.mdot.state.md.us

      Type of Entity:
      Corporation
      Alternate Business Name
      • Bob Bell Chevrolet/Nissan, Inc.
      • Bob Bell Kia of Essex
      • Bob Bell Nissan
      • Bob Bell of Essex
      • Bob Bell Chevrolet of Bel Air, Inc.
      • Bob Bell Chevrolet of Baltimore
      • Bob Bell Ford/ Hyundai
      Business Management
      • Mr. Gary Owensby, Service Manager
      • Mr. John Sandalis, General Sales Manager
      • Ms. Roxanne Mclaughlin, General Manager
      • Ms. Paula Caruso, General Manager
      • Mr. Mike Beck, General Manager
      Contact Information

      Principal

      • Mr. J.P. Bishop, President

      Customer Contact

      • Mr. Gary Owensby, Service Manager
      • Mr. John Sandalis, General Sales Manager
      • Ms. Roxanne Mclaughlin, General Manager
      • Ms. Paula Caruso, General Manager
      • Mr. J.P. Bishop, President
      • Mr. Mike Beck, General Manager
      • Mr. Mark Williston, Service Manager
      • Mr. Tony Simancek, Service Manager
      • Mr. George Cuff, General Sales Manager
      • Mr. Dave Coyne, General Manager
      Additional Contact Information

      Fax Numbers

      • (410) 863-1809
        Primary Fax
      • (410) 879-6791
        Other Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/31/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      Went to purchase a certified pre owned Hyundai Elantra 2023. The dealer had the car serviced before my arrival and took down images on their website of the vehicle. Halfway home I realized they had, I believe intentionally not mentioned a crack on the dashboard that was very noticeable. After telling them what happened they refused to help and stated they simply missed it. This is hard to believe as the car was serviced and they removed images from the website once our deal was struck. I've called the business several times and they refused to contact me back, only replying to a google review in which they stated they had been in contact with me to come to a resolution (they did not). Someone who owns this buisness has no probelm our right lying, and now I'm receiving suspicious mail from them
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mindi K

      1 star

      04/10/2024

      They sold me a car knowing of a problem with the oil light coming on then don't want to fix it. I'm 2 hours away and they want me to travel back there but told me they won't pay for it because its not part of the warranty which would only cover what Maryland state inspection covers. I was never explained the warranty process at all. This was only a week after I purchased the car. Very poor customer service and management. I do not recommend this place.

      Local BBB

      BBB of Greater Maryland

      BBB Reports On

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