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Find a Location

Blue Cross & Blue Shield of Michigan has 35 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Blue Cross & Blue Shield of Michigan

      600 E Lafayette Blvd Detroit, MI 48226-2927

      BBB Accredited Business
    • Blue Cross & Blue Shield of Michigan

      4520 Linden Creek Parkway Flint, MI 48507-2969

      BBB Accredited Business
    • Blue Cross & Blue Shield of Michigan

      135 West Chisholm Alpena, MI 49707

      BBB Accredited Business
    • Blue Cross & Blue Shield of Michigan

      441 East Jefferson Detroit, MI 48226

      BBB Accredited Business
    • Blue Cross & Blue Shield of Michigan

      27000 West Eleven Mile Road Southfield, MI 48034

      BBB Accredited Business

    Business ProfileforBlue Cross & Blue Shield of Michigan

    Insurance Services Office
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    103 complaints closed in last 3 years

    30 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1948

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Blue Cross & Blue Shield of Michigan has 35 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Blue Cross & Blue Shield of Michigan

        600 E Lafayette Blvd Detroit, MI 48226-2927

        BBB Accredited Business
      • Blue Cross & Blue Shield of Michigan

        4520 Linden Creek Parkway Flint, MI 48507-2969

        BBB Accredited Business
      • Blue Cross & Blue Shield of Michigan

        135 West Chisholm Alpena, MI 49707

        BBB Accredited Business
      • Blue Cross & Blue Shield of Michigan

        441 East Jefferson Detroit, MI 48226

        BBB Accredited Business
      • Blue Cross & Blue Shield of Michigan

        27000 West Eleven Mile Road Southfield, MI 48034

        BBB Accredited Business
      Location of This Business
      600 E Lafayette Blvd, Detroit, MI 48226-2927
      BBB File Opened:
      11/1/1948
      Years in Business:
      86
      Business Started:
      1/1/1938
      Accredited Since:
      11/1/1948
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Blue Cross Blue Shield of Michigan
      Additional Contact Information

      Fax Numbers

      • (313) 225-6250
        Primary Fax

      Phone Numbers

      Customer Complaints

      103 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On this day I contacted the insurance company asking why my prescriptions have been denied, and they wanted to send me over to the pharmacy Optum for a explanation, I then said no and asked for a supervisor, they told me they was busy. I then said I would wait, So anyway, I have been getting a Symbicort inhaler for 3 years and they bee covering and I stopped using there pharmacy and they stopped covering it, I called and asked for a prescription reason and they said *** has not study research, so I then asked for another , they said they would send me over to the pharmacy and they could give me I got the names of the 3 medication and I had the doctor write a prescription for Fluticasone and they denied that, it cost me ***** the other 3 was 175 and up. I got a letter from bcbs saying it was not covered and they filled a temp supply, I called and asked why and they ran me around and then said the prescription needs to be for 3 month supply. So I then called ****** and they told me it was not wrote at 3 months and they don't check for best price or didn't offer information about getting it cheaper. I feel ****** was price gouging and insurance should of said it needs to be a 3 month supply instead of a long letter saying nothing
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andoni D

      1 star

      03/27/2024

      You should be ashamed of yourself as a provider, you are purposefully making if confusing and difficult for members to receive their rightful benefits its called obfuscation and its illegal. Your representatives are rude, unhelpful and purposely bending the truth/out right lying to ensure we do not receive proper coverage. This has happened to me, my wife and my newborn with various procedures basic healthcare treatment that we thought were covered, and then were all of the sudden NOT covered due to the wrong codes, or basic clerical error on YOUR PART. You are scamming the American population.Your representatives also lie about being able to conference call my benefits center with me on the line, they simply call into the benefits center and HANG UP THE *****

      Blue Cross & Blue Shield of Michigan Response

      03/28/2024

      Blue Cross Blue Shield of Michigan (Blue Cross) received the Better Business Bureau (BBB) request submitted by ***************************. Blue Cross appreciates the opportunity to address Andonis concerns ******. We regret that ****** did not receive the resolution he expected related access to his benefits and unsatisfactory customer service issues. We will contact ****** directly to resolve their concerns.

      Local BBB

      BBB of Detroit & Eastern Michigan

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