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Find a Location

Swanson's AFC Home, Inc. has 1 locations, listed below.

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    Business ProfileforSwanson's AFC Home, Inc.

    Adult Family Homes

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    211 Cortland, Highland Park, MI 48203
    BBB File Opened:
    10/22/2009
    Years in Business:
    41
    Business Started:
    8/1/1982
    Business Incorporated:
    12/4/2002
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Jacquline Swanson, President
    Contact Information

    Principal

    • Ms. Jacquline Swanson, President

    Customer Contact

    • Ms. Jacquline Swanson, President
    Additional Contact Information

    Fax Numbers

    • (313) 883-0087
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ****************** is withholding my mail. Cash App sent me 2 bank cards and Disabilities Rights of ******** sent several medical records that I have never received. Since the first day I arrived, ***************** has been taking my narcotics. She interfered with my Dr *********** twice, arguing with ******************* to lower my medication then making it so he will no longer visit or be my doctor (she was so argumentative and rude he apologized for not being able to return). She violated my HIPPA rights by interfering with the ***********s then discussing ***********s with other people. I am missing my medication, today she refused to give me my Valium. I had an IME with a court appointed psychologist on June 9th. While I was out of the room getting previous exam results, she spoke to him - accusing me of being addicted to the pain medication I have a prescription for and that I came in drunk after lunch the first day I was here. Due to her interfering with that exam, my court hearing has been adjourned. She will not drive me to ***********s or court. Meals are less than **** calories a day here, even less when I can't eat what is served since she didn't fill the prescription ******************* wrote. She is very racist. I believe she is interfering with my medical concerns in order to keep me here. I need to find out if she's trying to collect ******** as that is health care fraud. During meals she has rooms searched (searching a resident's room is supposed to be done in the presence of the resident in the room during the search). There is no hand railing half way up the stairs which are very steep. There is no lock on the shower room door where my ****** fits, anybody can walk in. Many of the wall sockets have no cover, the wires are exposed. Most of the time she won't supply toilet paper. I have sent a complaint to ****, their form only allows **** characters. Much of the information included in this letter would not fit in their complaint. I'm filing with several state agencies.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Detroit & Eastern Michigan

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