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This business is not BBB accredited.

CCO Menswear, LLC.

Phone: (888) 688-7848 1670 Jasper St Unit G, Aurora, CO 80011 View Additional Email Addresses http://www.ccomenswear.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for CCO Menswear, LLC. include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 2
Problems with Product/Service 1
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews on CCO Menswear, LLC.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: August 20, 2008 Business started: 05/01/2006 Business started locally: 05/01/2006
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Theresa Chand, President/CEO Mr. Mike Chand, COO
Contact Information
Principal: Ms. Theresa Chand, President/CEO
Business Category

Mens Clothing & Furnishings - Retail

Refund and Exchange Policy
Returns/Exchange Policy
At CCO Menswear, we believe that outstanding customer service doesn't end with your purchase. Therefore, if you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. We will only accept exchanges or returns on unworn/unaltered clothing unless the exchange/return is due to a manufacturer defect. Please note: Defective merchandise can only be exchanged for the same item. NO REFUND WILL BE GIVEN ON DEFECTIVE MERCHANDISE. All original tags must be intact. Dress shirts must in in original packaging. In order to return a hat, please contact customer service at 1-888-688-7848 or by email. Worn hats cannot be returned. Any refunds will be made in the original form of payment. Merchandise purchased on a credit card will be refunded to the original credit card only. PLEASE CONTACT US PRIOR TO RETURNING ANY MERCHANDISE. You can contact us either by email at customerservice@clothingconnectiononline.com or by phone at 1-888-688-7848. When you contact customer service, you will be issued an RMA number. In order to process your credit, this number needs to be written on the return box. You are responsible for return shipping charges.
Alternate Business Names
Clothing Connection Online

Customer Review Rating plus BBB Rating Summary

CCO Menswear, LLC. has received 2.77 out of 5 stars based on 2 Customer Reviews and a BBB Rating of C.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.