BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Capital One 360 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Capital One 360. BBB Serving Central Virginia has the full report as that BBB handles all complaints for Capital One 360.
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Delaware Banking Commission
555 E. Loockerman Street, Suite 210, Dover DE 19901
Phone Number: 302-739-4235
Fax Number: (302) 739-2356
Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
Phone Number: 302-577-8778
Fax Number: 302-577-8203
Type of Entity
Business ManagementMr. Jim Kelly, Head of Direct Banking Ms. Cathy MacFarlane, Media Relations Mr. John Mason, Chief Investment Officer Ms. Maria Rueda, Chief Financial Officer Ms. Deneen Stewart, General Counsel Ms. Margot Williams, Community Affairs Mr. Rudy Wolfs, Chief Information Officer