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Find a Location

Bailey Brothers Music Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBailey Brothers Music Company

    Music Instrument Store
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2003

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides sales of musical items.

    Business Details

    This is a multi-location business.

    Find a Location

    Bailey Brothers Music Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      4673 Highway 280, Birmingham, AL 35242-5033
      BBB File Opened:
      8/18/2000
      Years in Business:
      34
      Business Started:
      1/1/1990
      Business Started Locally:
      1/1/1990
      Business Incorporated:
      7/23/2002
      Accredited Since:
      6/10/2003
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Clay Bailey, Partner
      • Mr. Matt O'Brien, CFO
      Contact Information

      Principal

      • Mr. Clay Bailey, Partner

      Customer Contact

      • Mr. Clay Bailey, Partner
      • Mr. Matt O'Brien, CFO
      Additional Contact Information

      Fax Numbers

      • (205) 991-7950
        Primary Fax
      • (334) 834-3081
        Other Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/08/2022

      Complaint Type:
      Product Issues
      Status:
      Answered
      This company sold me a amp and base guitar for $******. It was purchases at the end of February 2022. My son went by there to see if he could trade in his guitar for a different model guitar. They buy guitars and trade up on guitars whether you buy from them or not. When we took the new guitar to them and asked if they would buy it back or trade in for another one, they said yeah but I will give you $****** and $***** for the amp. I told the gentleman that I feel like we were overcharged in February if the guitar isn't worth ****** four months later. He said that there was nothing wrong with the guitar and looks great. Like brand new! Actually it is brand new. I spoke with the salesman that gives quotes out and he didn't seem to care that they were low balling and charged to much in March. I have tried calling the owner of the store but he is always out. I would either like to sell the perfectly good guitar back to them for a fair price which should be what I paid for it in March or be able to trade it in for the full value of what I paid. I feel like these people are scamming you out of your money and not giving fair value for what they sold a few months earlier. I asked him if they seriously depreciated $****** in a few months and he laughed and said well we will turn around and sell it again for $******. This is not fair business and someone needs to stop them.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Central & South Alabama

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