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BBB Accredited Business since 06/15/2011
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Fire/Water/Mold mitigation and reconstruction on residential and commercial properties. New commercial construction. Waterproofing, crawlspace drying and sealing, Duct cleaning. One call does it all. From drying out to rebuilding.
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A BBB Accredited Business since 06/15/2011
BBB has determined that Brookstone Restoration, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Brookstone Restoration, LLC's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Brookstone Restoration, LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Alabama Home Builders Licensure Board
445 Herron Street
Alabama Licensing Board for General Contractors
2525 Fairlane Dr
BBB records show a license number of 22721 for this company, issued by Alabama Home Builders Licensure Board. Their web address is http://www.hblb.state.al.us. The expiration date of this license is 12/31/2014.Type: State of Alabama
BBB records show a license number of 37576 for this company, issued by Alabama Licensing Board for General Contractors. Their web address is http://www.genconbd.alabama.gov.Type: State of Alabama
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Mr. Mike Whitcomb (President)Customer Contact: Mr. Rob Thompson (Operations Manager)Mr. Mike Allred (Key Account Manager)Ms. Lori Whitcomb (Partner)
Home Builders, Fire & Water Damage Restoration, Roofing Contractors, Fire & Flood Emergency Service, Hazardous Material Control & Removal, Mold & Mildew Inspection/Removal/Remediation, Fire Damage Restoration, Water Damage Restoration, Fire & Smoke & Water Clean Up, Building Restoration & Preservation, Remodeling Services
Products & Services
Fire, water & mold restoration & remodeling services. Duct cleaning and crawlspace & basement waterproofing. New commercial construction, remodeling & build-outs. Commercial construction. Insurance work. Fire, water, mold, remediation, mitigation.
Jefferson and Surrounding Counties
Alternate Business NamesBrookstone Building Company, LLC, Brookstone Companies
Industry TipsHome Remodeling Contractors
Buying An Unbuilt Home
Mold Remediation or Repair
Storm Clean-up Schemes Cause Additional Heartache