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Central & South Alabama

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BBB Accredited Business since 06/15/2011

Brookstone Restoration, LLC

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Phone: (205) 991-7086Fax: (205) 991-7652244 Inverness Center Dr Ste 200, BirminghamAL 35242-4834 Send email to Brookstone Restoration, LLCView Additional Web Addresses

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Description

Fire/Water/Mold mitigation and reconstruction on residential and commercial properties. New commercial construction. Waterproofing, crawlspace drying and sealing, Duct cleaning. One call does it all. From drying out to rebuilding.

BBB Accreditation

A BBB Accredited Business since 06/15/2011

BBB has determined that Brookstone Restoration, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Brookstone Restoration, LLC's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Brookstone Restoration, LLC

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/14/2011Business started: 12/01/2002
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alabama Home Builders Licensure Board
445 Herron Street
Montgomery, AL36130-3605
(334) 242-2230
http://www.hblb.state.al.us

Alabama Licensing Board for General Contractors
2525 Fairlane Dr
Montgomery, AL36116-1607
(334) 272-5030
http://www.genconbd.alabama.gov

BBB records show a license number of 22721 for this company, issued by Alabama Home Builders Licensure Board. Their web address is http://www.hblb.state.al.us. The expiration date of this license is 12/31/2014.

Type: State of Alabama

BBB records show a license number of 37576 for this company, issued by Alabama Licensing Board for General Contractors. Their web address is http://www.genconbd.alabama.gov.

Type: State of Alabama

Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Mike Whitcomb (President)Customer Contact: Mr. Rob Thompson (Operations Manager)Mr. Mike Allred (Key Account Manager)Ms. Lori Whitcomb (Partner)
Business Category

Home Builders, Fire & Water Damage Restoration, Roofing Contractors, Fire & Flood Emergency Service, Hazardous Material Control & Removal, Mold & Mildew Inspection/Removal/Remediation, Fire Damage Restoration, Water Damage Restoration, Fire & Smoke & Water Clean Up, Building Restoration & Preservation, Remodeling Services

Products & Services

Fire, water & mold restoration & remodeling services. Duct cleaning and crawlspace & basement waterproofing. New commercial construction, remodeling & build-outs. Commercial construction. Insurance work. Fire, water, mold, remediation, mitigation.

Service Area

Jefferson and Surrounding Counties

Alternate Business Names
Brookstone Building Company, LLC, Brookstone Companies
Industry Tips
Home Remodeling Contractors
Buying An Unbuilt Home
Mold Remediation or Repair
Storm Clean-up Schemes Cause Additional Heartache

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.