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          Bill Penney Ford has 1 locations, listed below.

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            Business ProfileBill Penney Ford

            New Car Dealers

            Contact Information

            4100 Highway 78 E

            Jasper, AL 35501-8914

            Get Directions
            Visit Website
            (205) 530-0877

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers new and used car sales.

            Business Details

            Location of This Business
            4100 Highway 78 E, Jasper, AL 35501-8914
            BBB File Opened:
            3/20/1996
            Years in Business:
            28
            Business Started:
            2/13/1996
            Business Started Locally:
            2/13/1996
            Date of New Ownership:
            2/17/2021
            Business Incorporated:
            7/21/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 670504765 for this business, issued by Alabama Department of Revenue

            These agencies may include:

            Alabama Department of Revenue

            50 N Ripley St

            Montgomery AL 36130

            (334) 242-1170

            https://revenue.alabama.gov/index.cfm

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Zack Penney, Dealer Principal
            • Mr. Hunter Johnson, Partner
            • Mr. Danny Youngblood, General Manager
            Contact Information

            Principal

            • Mr. Zack Penney, Dealer Principal

            Customer Contact

            • Mr. Zack Penney, Dealer Principal
            • Mr. Hunter Johnson, Partner
            • Mr. Danny Youngblood, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On March 10th 2023 I agreed to buy a truck that was supposedly coming to the dealer around April 1. They ordered this truck in October 22 as a dealer order. I have texts from salesman stating that. To reserve this truck they asked me to put down a $1000 deposit. As of April 20th they have no idea when the truck will be their on their lot as it isnt even built Yet!! I asked them nicely To return my deposit as Im going to look elsewhere for a vehicle and they are saying its non refundable. I never signed any document stating it was non refundable! I attached the doc showing i did not sign also. All im asking is they return my deposit. I even offered to wait until they sold the truck if needed! Extremely crooked business practices.
            Read More
            Read 3 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Robert D

            01/31/2024

            Consider *********************** Dishonest. Went to look at 2012 Infiniti QX56 that had "gone through a comprehensive inspection and refurb process" and is "ready to go". I looked at it and scanned it to find out that auto rear liftgate & parking sensors didnt work and trans needed a major service or replacement. They were willing to lower the price a little but not near enough to cover the cost of the repairs, so you would be overpaying for the vehicle between purchase and needed repairs. Further there was no apology for misleading customers by saying the vehicle had been inspected and is ready to go. Very disappointing. I don't get it as expect better from a Big 3 dealer. You decide for yourself!
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central & South Alabama

            More Info on Local BBB

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