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Find a Location

SmarTravel has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • SmarTravel

      8150 Corporate Park Dr Ste 160 Cincinnati, OH 45242-3322

    Business ProfileforSmarTravel

    Travel Club

    Additional business information

    Additional Info:
    According to company literature, each geographical region has its own prime season. For these high demand prime seasons there is an additional per night fee. Due to this the Network asks that the consumer be flexible in their choice of destination and dates for departure and arrival.When submitting a reservation request, there is an initial $99 processing fee. If you request more than one unit, you incur the $99 fee again. The vacations are booked on first come; first serve basis and it could take up to 45 days or more to receive verbal verification for a destination match. In addition it could take 4-6 weeks to receive written confirmation of your vacation. After verbally confirming, no changes to dates or destinations can be made. If written notification of cancellation is received 59 days in advance to the travel date, then your vacation week will be credited back to your account. If you must cancel and are not able to give 59 days written notice, then the credit is only received if the vacation can be rebooked. Regardless of when cancellation notice is received, reservation fees become non-refundable once the reservation is booked.
    Additional Info:
    According to BBB files, David Wise is also the President of Sunshine Vacations, LLC located in Dublin, OH. A separate report on Sunshine Vacations is available from the Columbus, OH BBB upon request or online at www.bbb.org.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

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    Overview of BBB Rating

    Related Categories

    Overview

    This business telemarkets and recruits people to attend a sales presentation about vacation packages. They usually offer an incentive to attend the presentation. Incentives in the past have included cash giveaways, car giveaways, shopping spree certificates and vacation packages. There are requirements to qualify and all disclosures should be made known to you during the initial phone call.

    Smartravel is a locally based sales agency exclusively selling TAN (Travel Advantage Network) packages. TAN's operations are based out of Millersville, Maryland. A separate report on Travel Advantage Network from Baltimore BBB is available upon request or online at www.bbb.org. The local sales agent is involved with complaints, but is not an active participant in the process of fulfillment of premiums and vacation packages. The toll-free number for TAN,  is 1-800-223-0088.

    Business Details

    Location of This Business
    8150 Corporate Park Dr Ste 160, Cincinnati, OH 45242-3322
    BBB File Opened:
    9/5/2001
    Years in Business:
    23
    Business Started:
    8/1/2001
    Business Incorporated:
    6/19/2001
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David Wise, President
    Contact Information

    Principal

    • Mr. David Wise, President

    Customer Contact

    • Ms. Laura Mann, Operations Manager
    Additional Contact Information

    Website Addresses

    Customer Complaints

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