Business ProfileforScherzinger Pest Control

Scherzinger Pest Control claimed to provide services at our home on 02/08/2022 and 05/03/2022. These services were not provided on either date. I informed the company that we were not provided said services. My husband works from home and we have a dog that barks anytime someone is in our driveway or on our property. This did not occur on either date. We reached out to the company on several documented dates with staff reassuring us that someone will get back to us to resolve the matter. We finally received an email correspondence from the route manager on 10.25.2022, five months after we began disputing the bill for the unprovided services and after one of the two bills of $109 was sent to collections. That bill is now $240.24. In the 10.25.2022 correspondence, we were informed that there is nothing they can do to address the matter as the technician who completed these (work orders) is no longer with the company. Interestingly, we were never provided the attached documents of claimed provided services until they were sent in the 10.25.2022 email form Scherzinger. I find it additionally suspect that the exact same technician comments are documented for services provided in the winter and in the spring. We have been customers of Scherzinger Pest Control for 19 years and have never before disputed claims of provided services. We would like Scherzinger to resolve the bill with the collection agency and have all charges for the 02.08.2022 and 05.03.2022 services removed.