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Find a Location

UHR Rents, Inc. has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • UHR Rents, Inc.

      7841 Laurel Ave Cincinnati, OH 45243-2608

      BBB Accredited Business
    • UHR Rents, Inc.

      10548 Harrison Ave Ste K Harrison, OH 45030-1900

      BBB Accredited Business
    • UHR Rents, Inc.

      775 Eastgate South Dr Ste F Cincinnati, OH 45245-1774

      BBB Accredited Business
    • UHR Rents, Inc.

      15 Donnermeyer Dr Bellevue, KY 41073-1398

      BBB Accredited Business
    • UHR Rents, Inc.

      4354 Montgomery Rd Norwood, OH 45212-3104

      BBB Accredited Business

    Business ProfileforUHR Rents, Inc.

    Rental Furniture
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Ernie Lewallen is also identified in BBB files as the President of Rent N Roll. A separate report on Rent N Roll is available upon request.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/9/1987

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    UHR Rents, Inc. in Cincinnati, OH offers rental, or purchase of household items.

    Products & Services

    Furniture, Jewelry, Big screen TVs, Computers, Appliances

    Business Details

    This is a multi-location business.

    Find a Location

    UHR Rents, Inc. has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • UHR Rents, Inc.

        7841 Laurel Ave Cincinnati, OH 45243-2608

        BBB Accredited Business
      • UHR Rents, Inc.

        10548 Harrison Ave Ste K Harrison, OH 45030-1900

        BBB Accredited Business
      • UHR Rents, Inc.

        775 Eastgate South Dr Ste F Cincinnati, OH 45245-1774

        BBB Accredited Business
      • UHR Rents, Inc.

        15 Donnermeyer Dr Bellevue, KY 41073-1398

        BBB Accredited Business
      • UHR Rents, Inc.

        4354 Montgomery Rd Norwood, OH 45212-3104

        BBB Accredited Business
      Headquarters
      7841 Laurel Ave, Cincinnati, OH 45243-2608
      BBB File Opened:
      6/16/1987
      Years in Business:
      38
      Business Started:
      2/20/1986
      Business Started Locally:
      2/20/1986
      Business Incorporated:
      2/20/1986
      Accredited Since:
      9/9/1987
      Type of Entity:
      Corporation
      Alternate Business Name
      • United Household Rentals Inc.
      Related Businesses
      Business Management
      • Mr. Ernie Lewallen, President
      • Mr. Joel Ehrlich, Executive VP
      • Ms. Rossanna Larrick
      • Ms. Gabrielle Hernandez
      Contact Information

      Principal

      • Mr. Ernie Lewallen, President

      Customer Contact

      • Ms. Gabrielle Hernandez
      Additional Contact Information

      Fax Numbers

      • (513) 561-7106
        Primary Fax
      • (513) 528-8373
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/15/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Applied for a loan through this company and received an email from ****** that only listed items that needed to be submitted. She didn’t include any other context or contact info in the email. The only way I knew that was from this company is because I clicked on the sender info and saw it was from their company. I then received a vm asking me to call them. I called and spoke with someone that told me wasn’t approved. I thanked her and ended the call. The following day I received a vm from ****** again asking me to call. When I spoke to her, she told me that I needed to submit pay stubs, bank statements and my bill. So, it doesn’t appear that the office workers collaborate on which accounts they work on, since one told me I wasn’t approved, and one is asking for documentation. I submitted all requested documents and then received a call from ****** stating that the bank statements didn’t show withdrawal details. I tried to help her understand how to read bank statements, as it appears that she wasn’t comprehending when I informed her that she needed to scroll down to see all transactions. She proceeded to over talk me when trying to help her. This company should not be operating under the unorganized manner they display. I should have known better than to even attempt business with them after reading the horrible reviews and complaints on social media. Bad for business!
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Hope K.

      1 star

      04/07/2022

      I rented 2 phones from the Wilmington, Ohio store. Paid $75 to get them on March 16, 2022. I then lost my job a week later. My first payment wasn't due til March 19, 2022. I am 2 weeks behind today April 7, 2022. They started harassing me and my references April 1st, 2022. Threatening and cussing at me in a voice-mail. I have tried to explain what happened multiple times and told them I wanted to get caught up on what I am behind for a week now. They just keep harassing and threatening me and my references. I will try to take what I'm behind in tomorrow April 8th, 2022 and if they deny payment then they are at fault for breaking the contract. I will also be contacting an attorney for harassment and threats.

      UHR Rents, Inc. Response

      04/29/2022

      Not making your first payment after receiving the merchandise is considered a first payment default and while we are always willing to try to work out a plan that best suits our customers, I have reviewed your account and see that we still haven't received a payment for merchandise still in your possession. It is our stores' duty to pursue either payment or return of merchandise that can't be paid for so phone calls and house visits shouldn't be considered harassment but we always expect our employees to do this with respect and professionalism so if you are able to provide proof of the foul language and threats, we would greatly appreciate it. In the meantime, however, we will need our merchandise returned or other actions will be considered in order to retrieve it because keeping something without paying for it is considered stealing. Please feel free to call our corporate office to discuss this further at ************.

      Local BBB

      BBB Cincinnati

      BBB Reports On

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