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Find a Location

Valley Thrift Store has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Valley Thrift Store

      3621 Symmes Road Hamilton, OH 45015

    • Valley Thrift Store

      9840 Reading Road Cincinnati, OH 45215

    • Valley Thrift Store

      1083 Hicks Blvd. Fairfield, OH 45014

    Business ProfileforValley Thrift Store

    Thrift Shop
    Multi Location Business

    Additional business information

    Additional Info:
    The BBB has been informed that Cherryhill Management has contracts to collect donated household goods on behalf of Vietnam Veterans of America and the Lupus Foundation of America, Greater Cleveland Chapter (which also serves the Greater Cincinnati area). Cherryhill Management buys the donated goods from these organizations for a negotiated fee based on the volume of goods collected, then sells the goods at its retail chain, Valley Thrift Stores. A separate report is available on Vietnam Veterans of America from the Wise Giving Alliance (www.give.org). A report for the Lupus Foundation of America, Greater Cleveland Chapter, may be available from the BBB of Greater Cleveland (www.cleveland.bbb.org).
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business operates a thrift shop.

    Business Details

    This is a multi-location business.

    Find a Location

    Valley Thrift Store has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Valley Thrift Store

        3621 Symmes Road Hamilton, OH 45015

      • Valley Thrift Store

        9840 Reading Road Cincinnati, OH 45215

      • Valley Thrift Store

        1083 Hicks Blvd. Fairfield, OH 45014

      Location of This Business
      3621 Symmes Road, Hamilton, OH 45015
      BBB File Opened:
      2/22/1999
      Years in Business:
      39
      Business Started:
      9/6/1985
      Alternate Business Name
      • Cherryhill Management, Inc
      • Pick Up Service
      Business Management
      • Mr. Donald Hemmer, Secretary
      Contact Information

      Principal

      • Mr. Donald Hemmer, Secretary

      Customer Contact

      • Mr. Donald Hemmer, Secretary
      Additional Contact Information

      Email Addresses

      Customer Complaints

      2 Customer Complaints

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      File a Complaint

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John P

      1 star

      03/09/2024

      They raise some of their prices when sale prices are to take effect. They charge more sometimes than the items originally cost. I strongly feel that many items are being skimmed from the lots of goods before they are ever presented on the store shelves as it is more profitable for them to sell them elsewhere.I do not fault them for trying to make a buck. However, I do feel that their actions, though legal, are lacking in ethics and morality. It would also be nice if they hired folks who spoke English as it is sometimes a challenge to communicate with some of their staff members.I have nothing else to say except that I now visit the store 2-3 times a week rather than daily as I once did. Valley Thrift's business practices will put me on the garage sale circuit again this summer.Such is life in the bullrushes!

      Local BBB

      BBB Cincinnati

      BBB Reports On

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