Business ProfileforCincy Gutter Boys

This company installed new gutters 18 months ago. In the quote they were to inspect and replace fascia board at approximately $10 per linear foot and install new gutters. At no point did any worker or manager say we needed new fascia board and new gutters were installed. Fast forward to approximately 2 months ago, a large section of gutters were ripping off from the house and causing water to drain into our foundation. I called the company out to inspect. They sent someone out and diagnosed that the fascia board which is holding the gutter was rotted and the screws weren’t doing anything. He provided a quote which was more than what we paid for them to replace an entire house worth of gutters to just replace facia board on one side of the house. I tried on a few attempts to reach someone in charge and it wasn’t till several days later did someone call, just to tell me the cost was the cost. I explained I had no problem paying for materials but he was charging me labor for a problem they did not address when they installed the gutters. I also based on research believe they did not create enough pitch or enough downspouts causing pooling in the weakened gutter section additionally attributing to rot