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      Country
          Country

          Find a Location

          Western & Southern Financial Group, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Western & Southern Financial Group, Inc.

              400 Broadway Street Cincinnati, OH 45202-3312

              BBB Accredited Business
            • Western & Southern Financial Group, Inc.

              42855 Garfield Rd Ste 112 Clinton Township, MI 48038-5027

            • Western & Southern Financial Group, Inc.

              66 Church St. White Plains, NY 10601

            Business ProfileforWestern & Southern Financial Group, Inc.

            Financial Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/1/1960

            Years in Business: 136

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Western & Southern Financial Group, Inc. in Cincinnati, OH offers:

            -Life Insurance
            -Annuities
            -Retirement Planning
            -Small Business Solutions


            Business Details

            This is a multi-location business.

            Find a Location

            Western & Southern Financial Group, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Western & Southern Financial Group, Inc.

                400 Broadway Street Cincinnati, OH 45202-3312

                BBB Accredited Business
              • Western & Southern Financial Group, Inc.

                42855 Garfield Rd Ste 112 Clinton Township, MI 48038-5027

              • Western & Southern Financial Group, Inc.

                66 Church St. White Plains, NY 10601

              BBB File Opened:
              4/1/1960
              Years in Business:
              136
              Business Started:
              2/23/1888
              Business Incorporated:
              9/19/2000
              Accredited Since:
              4/1/1960
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Number of Employees:
              2049
              Alternate Business Name
              • Gerber Life Insurance
              • Western Southern
              Business Management
              • Mr. Steven M Graziano, President
              • Ms. Amy Fetters, Agency Operations Analyst
              • Mr. Troy Brodie, President
              • Mr. John Barrett, President and Chief Executive Officer
              • Mr. Robert L. Walker, Vice President/CFO
              • Mr. John F. Barrett, President
              Contact Information

              Principal

              • Mr. John Barrett, President and Chief Executive Officer
              • Mr. John F. Barrett, President

              Customer Contact

              • Mr. John Barrett, President and Chief Executive Officer
              Additional Contact Information

              Fax Numbers

              • (513) 629-1048
                Primary Fax
              • (513) 629-1220
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: How to shop for financial services

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/26/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              On January 5, 2024 I made outreach to Sean M****** advising I wanted to cancel my 3 life insurance policies. Due to they're continuously withdrawing money earlier than the schedule date of the 10th each month. He stated he no longer worked there and gave me the number to CS. Needless to say I've calling this company to cancel these policies and they still haven't been canceled. They're refusing to do so. One person said it was canceled, they withdrew money again in Feb 5th & 10th. Called on Feb 8th, 9th, 12th, & 26th. I've spoken to representatives & supervisors with no assistance. They just keep it. saying cant cancel until after no payments have been made and it will not hurt my credit. No one can tell why they will not just cancel my policies. Why are they making keep this policy until March 24, 2024.
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Linda B

              03/24/2023

              I would give them a 0 if I could. Been trying to redeem an amount of my Life Insurance for a month now. Getting different answers from all the employees there. Been waiting a month for my amount to be put in my bank account...They just pass the buck and have me keep sending more info into them. I would like to have this resolved asap

              Local BBB

              BBB Cincinnati

              BBB Reports On

              BBB reports on known marketplace practices.

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