Business ProfileforKerry Ford, Inc.

4-10-2023 I used car **** *** ******* *** 14,000 org miles mint condition had been leased never titled. I had 3 things non-negotiable my trade, I was bringing my own finance. I was 1 payment short of paying off a $30,000 loan & I was traveling from ****** to ********** would arrive by Noon the next day. They said my payments would be 60 mons approx $600-$700. I had told them on the phone previously I would not go over $450. per mon. They re-figured & offered $425 & i accepted. i also purchased an extended warranty for $2,500 for 7 yrs & that upped the payment to $454. They offered me $7,500 for my trade-in & I wanted $10,000. I said "no deal" & was going to leave when they agreed to $10,000. I noticed something on the back hatch door. He said it was bird poop. They sent it for a car wash. Now I spent the whole day there. it was after 4:00 pm. When I got home I was sick. The next day I noticed a scratch on the hatch back door.The driver seat does not adjust, I checked it was and recalled a stripped bolt & could cause a fatal accident. The dealer said there was not recalls on the car. I noticed the finances through GMC not my finance company that I told them I wanted. My numbers on my contract added up to $40,000 for a $28,000 car. with a payment at 7 yrs. not 5 yrs. I complained to GMAC, & called the dealer Tt salesman, & loan dept. I will not drive this car, I was in a near fatal car accident yrs ago & lost an eye, hit the windshield lost my college sport scholarship & could not go into the Navy. I will not drive a recalled car that was not fixed & was lied to by the dealer. On 5-20-23 @ 8:00 am I took the car back to them. The seat bolt was stripped! They ***ered the new parts & were to fix the hatch door scratch. I didn't have a car until 6-15-23 with no loaner car offered to me. They would put finance on hold until I got a safe car. GMAC is now saying my payment is late.Sent to Collections. Another dealership finally repaired my car. I called GM.