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Find a Location

Simply Self Storage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Simply Self Storage

      1505 Old Deerfield Road Highland Park, IL 60035-3025

    • Simply Self Storage

      7932 W Sand Lake Road - Suite 108 Orlando, FL 32819-7299

    Business ProfileforSimply Self Storage

    Storage Units
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Simply Self Storage has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Simply Self Storage

        1505 Old Deerfield Road Highland Park, IL 60035-3025

      • Simply Self Storage

        7932 W Sand Lake Road - Suite 108 Orlando, FL 32819-7299

      Location of This Business
      1505 Old Deerfield Road, Highland Park, IL 60035-3025
      BBB File Opened:
      9/17/2011
      Years in Business:
      19
      Business Started:
      1/1/2005
      Business Started Locally:
      1/1/2005
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Simply Self Storage No. 504
      • SS Rogers Park LLC
      Business Management
      • Kurt O'Brien, President
      • John Badtke, Manager
      • Peter Vlahos, District Manager
      Contact Information

      Principal

      • John Badtke, Manager

      Customer Contact

      • John Badtke, Manager
      Additional Contact Information

      Fax Numbers

      • (847) 831-3158
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Renting a storage unit

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      As of April 2023 I had attempted to remove my items from the storage location. I was informed by the store ***** that the lock was removed, and that the tamper tag just needed to be twisted until it pops off. This was not the case when attempting to remove my belongings.In May 2023 I addressed my grievances with the agent, who was never available at the location anytime I or family members attempted to access the location. I have made several attempts to reach the corporate office, left voicemails to no avail. I have also contacted the district manager "****" via phone, message, and email and have also been ignored. I wish for my May, and 1/2 of April be refunded because I was not given access to my unit, I have correspondence to prove what i'm saying is accurate. The location Account Manager is extremely impossible to work with.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justin M

      1 star

      04/09/2023

      Literally garbage. No controls over their properties, often unable to access because of frequent alarm issues with no one on site, people smoking in and living in interior units, zero customer service, constant, significant rate increases shortly after you sign up and does not respond to BBB complaints. Its a company that literally does not care. You would have better luck storing your stuff in a random dumpster.

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

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